Technical Support Representative
Full-time
Work-1 Manpower Recruitment Services
Description - Provide technical support to customers via phone, email, or chat.
- Document and troubleshoot customer issues to ensure timely resolution.
- Assist in the installation and configuration of products for clients.
- Work collaboratively with cross-functional teams to enhance product quality and customer satisfaction.
- Educate customers on product features and functionalities for improved user experience.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1-3 years of experience in technical support or customer service
- Skills and Competencies: Strong customer relationship management skills
- Skills and Competencies: Proficient in English language, both written and verbal
- Skills and Competencies: Excellent written communication and public speaking abilities
- Qualities and Traits: Ability to work effectively in a team environment
- Skills and Competencies: Proven skills in relationship building and after-sales technical support
Vacancy posted 23 days ago
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