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Branch Head

Full-time

Synlink Recruitment Outsourcing Co. Inc.

  • Graduate of HRM or business-related courses.
  • With at least 3-year experience in the restaurant industry.
  • excellent customer service skills.
  • strong communication skills, tact and diplomacy.
  • the ability to lead and motivate teams and influence people.
  • self-motivation and ambition.
  • commercial awareness.
  • enthusiasm and the ability to learn quickly.
  • good organizational skills.
  • energy and stamina, as well as resilience.
  • a results-driven approach to work.
  • decision-making and problem-solving skills.
  • Willing to be assigned in any branch of Terry's. 
  • Job Description:

    • Manage the branch operations ensuring the store and restaurant runs smoothly and efficiently
    • Oversee cash transactions, cash reconciliations, account payments, account receivables, and other accounting duties according to company policies.
    • Welcome customers, provide assistance, and respond to their concerns.
    • Socialize with customers to develop and keep a cordial relationship that insures long term loyalty.
    • Answer guests’ phone and online inquiries.
    • Ensure customer transactions are processed promptly and accurately.
    • Address employee and customer complaints or requests, ensuring all registers always have the correct amount of cash and resolving price checks for customers.
    • Ensure daily collection deposits are done on time.
    • Identify and communicate any accounting related issues to management promptly.
    • Ensure that products are properly displayed, stocked, and labeled.
    • Responsible for developing and implementing the visual strategy for displaying products.
    • Identify trends and monitoring supply and demand.
    • Collaborate with the marketing department to brainstorm new projects, campaigns, and business ideas.
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads).
    • Promote the brand in the local community through word-of-mouth and restaurant events.
    • Perform suggestive selling.
Vacancy posted 5 days ago
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