Cantonese Customer Care Representative
Full-time
J-K Network Services
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position: Cantonese Customer Care Representative Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site
BENEFITS:
☑️HMO
- ️Insurance
- ️PTO credits earned monthly
- ️Sick Leave/Vacation Leave
- ️Government-Mandated Benefits
- ️10% Night Differential
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to Foreign Nationals with a permanent visa.
- ️Having experience in customer service and sales is a big advantage
- ️Having experience in the BPO industry is a big plus.
- ️Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
- ️Must be proficient in computers (MS Office, Internet)
- ️Knowledgeable in navigating websites and the internet
RESPONSIBILITIES OF JOB APPLICATION:
- ️Assisting customers with ticket purchases, transfers, and refunds.
- ️Handling issues like missing tickets, delayed delivery, or invalid tickets.
- ️Supporting payment concerns and billing disputes.
- ️Helping with account access issues (login, verification, security).
- ️Managing complaints from buyers and sellers.
- ️Coordinating with internal teams for ticket resolution or escalation cases.
- ️Respond to customers’ inquiries about bookings, promos, and reservations through email and chat.
- ️Ensures that the customer’s requests are handled in an appropriate and timely manner.
- ️Responsible for handling and managing reservations and cancellations of bookings.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- ️Paper screening
- ️Initial Interview
- ️Operations Interview
- ️Language Assessment
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Cantonese Customer Care Representative in Pasig vacancy
- ...Primary Purpose of Role The Customer Care Admin Team Member is responsible for: Actioning any web orders that require manual sourcing from MFG retail stores in a timely manner. Completing all related back-end administration accurately and efficiently on a daily...
- ...Role Responsibilities: Answers incoming customer phone calls and chats from multiple accounts Answers incoming click to chats from multiple accounts Responds to customer inquiries from email, voicemail, fax and phone, providing excellent customer service Processes...
- ...things work Internal Improvements: You'll be making our ticketing system, processes and team more efficient, able to handle more customer queries faster Problem Solving: Agents need to apply problem-solving skills to diagnose and resolve e-commerce client issues....
- Customer Service Representative Position Description The role Facilitates the prompt and effective resolution of requests or issues. Uses independent... ...to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with...
- Launch Your US Healthcare Management Career with Neolytix! Build a career in a recession-proof $583 billion industry while making a real impact! Join Neolytix's comprehensive US Healthcare Revenue Manager Program and become a driving force in the financial transformation...
- ...helping others with quick effective solutions? You thrive in customer experience, staying one step ahead, and making sure... ...service professional to join our team as a Customer Service Representative. In this role, you will provide customer support for our...
- ...be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, and chat...
- Customer Service Representative (Personal Banking) Position Description Delivers exceptional service to customers by understanding their financial... ...to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities...
- ...Employment (until December 2026) Bachelor's/College Degree in any field Male At least 6 months of BPO experience Minimum of 6 months customer service or technical support experience in a call center environment Strong oral and written English communication skills...
Dempsey Resources Management Inc
Pasig6 days ago - Start or grow your career in the BPO industry! We are looking for enthusiastic and customer-focused individuals who are passionate about providing excellent service through chat and online communication platforms. If you enjoy helping customers and working in a fast-paced...
Absolute Outsource
Pasig8 days ago - Qualifications: -Bachelor's/College Degree in any field -Male is preferred -At least 6 months of BPO experience -Minimum of 6 months customer service or technical support experience in a call center environment -Strong oral and written English communication skills -...
Dempsey Resource Management , Inc.
Pasig2 days ago - ...helping others with quick effective solutions? You thrive in customer experience, staying one step ahead, and making sure... ...effective solutions. What you will do as a Customer Service Representative Build and maintain positive relationships with customers,...
- ...motivated and experienced Sales Development Representative (SDR) to join our growing team. In this... ...Work closely with Sales, Marketing, and Customer Success teams to ensure seamless lead... ...handoff and to ensure that prospects are well cared for throughout their journey....
- Job Summary: The Customer Service Representative for the Airline Account is responsible for assisting customers with flight reservations, ticketing, booking modifications, and travel-related inquiries. This role requires excellent communication skills, airline account...
The Archive Talent
Pasiga month ago 32000 Php
Customer Service Representative - Pioneer Account (Up to 32k Package) Company: Jobslin Location: Blended / On-site Options Available (As discussed during the interview) Salary Package: Up to ₱32,000 / month (Includes basic salary + allowances + incentives) Employment...BPO Outsourcing Inc.
Pasig21 days ago- Assist customers with inquiries and provide information about products and services. Manage customer complaints and resolve issues promptly and effectively. Process orders, forms, applications, and requests accurately. Maintain detailed records of customer interactions...
Miranda Human Resource
Pasiga month ago - ...Grace - Respect and appreciate differences, Care for one another, Humility, Make work... ...people can thrive! The Sales Development Representative will be responsible for outbound and... ...quickly without coming off “salesy.” Customer-Centric: You have a knack for listening...
- A customer service representative serves as the primary point of contact for customers, ensuring a positive and efficient experience across various communication channels such as phone, email, and live chat. In this role, the representative is responsible for addressing...
Lexie Staffing & Business Consulting
Pasiga month ago - A Customer Service Representative (CSR) is responsible for assisting customers by addressing inquiries, resolving issues, and providing information about products or services. They serve as the primary point of contact between the company and its customers, ensuring a positive...
Lexie Staffing & Business Consulting
Pasiga month ago - Companies and Sites: WNS (Bridgetowne) SAGILITY (Bridgetowne) HGS (Bridgetowne) WNS: - At least senior high school graduate - With at least 6 months BPO xp Sagility: - College graduate even no BPO xp - At least 2nd year college completer but with 6 mos BPO...
Lexie Staffing
Pasigmore than 2 months ago - ...Accounts & Salary Packages: • Telco Technical Support — Up to ₱19,000 • Retention & Sales — Up to ₱26,000 Job Description: Handle customer concerns via calls, chat, or email while providing quality customer and technical support. Qualifications: • HS/SHS Graduate (...
Epsilon Group Services
Pasig22 days ago - A Customer Service Representative (CSR) assists customers by answering inquiries, resolving complaints, and providing information about products or services. They support customers through phone, chat, or email and ensure a positive customer experience while following company...
Steer Minds Solutions
Pasig26 days ago - ...our Universal Workforce Model™. We also represent over 100 countries and speak dozens of... ...call Introduce Consultant/Contractor Care Survey NPS Program Use a script for Onboarding... ...Demonstrated experience in Recruitment, Customer Service, or Voice Support. Ability to...
- e are seeking a detail-oriented, empathetic, and tech-savvy Customer Service Representative (CSR) to join our dynamic support team. This is a blended role with a heavy focus on digital engagement. Approximately 80% of your time will be spent handling non-voice channels...
MM Outsourcing Co.
Pasig29 days ago - Jumpstart Your Career with Us - Be the Difference We're Looking For Customer Representative Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you...
Bellsoft Manila
Pasigmore than 2 months ago 288000 Php per year
...development programs with access to the latest in AI and technology. Qualifications: Must have at least 1 year of experience in customer service Willing to work on-site in Ortigas, Pasig. Amenable to a shifting schedule, including rotational shifts....- MASS HIRING - CUSTOMER SERVICE REPRESENTATIVES | ROCKWELL (ONSITE) We are urgently hiring for a Financial Account in Rockwell! Account: Financial Work Setup: Onsite (Rockwell) Salary Range: ₱19,000 - ₱21,000 (depending on experience) Qualifications: • At least...
Hirelink OPC
Pasiga month ago - ...opportunities for work-from-home flexibility) for a Sales Development Representative (SDR). We are looking for highly driven, disciplined, and... ...the client’s own operations. Who We Are: We are a customer-focused organization that puts people at the heart of...
- Email Support Representative Position Description Job Summary Supports all sales forces... ...knowledge. We encourage a proactive and customer service-oriented mindset, are receptive... ...last. You’ll be supported by leaders who care about your health and well-being and...
- ...Role Overview As a Customer Service Agent, you will be the first point of contact for our client’s customers. You will deliver a... ...and concise communication skills, with the ability to listen carefully and provide effective solutions. Ability to resolve customer...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Customer Care Representative. Be the first to apply!
