Customer Service Representative(Collection Specialist)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Responsibilities
- Handle customer inquiries via phone, email, or chat with professionalism and efficiency
- Provide accurate and clear information about products and services
- Resolve issues promptly; escalate complex cases when necessary
- Maintain detailed records of all customer interactions
- Address complaints and offer effective solutions
- Follow up with customers to confirm resolution and satisfaction
- Meet or exceed key performance metrics (quality, response time, customer satisfaction
Job Requirements
- HS Graduate, Vocational Course or College Graduate
- At least 1 year of experience
- without experience are welcome to apply
Vacancy posted a month ago
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