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Monitoring Agent

Boomering Inc.

Position Title: Monitoring Agent

Work Set-up: Onsite

Schedule: 4:30 pm to 4:30 am | 12 hours-shift | 3 days on and 3 days off

Salary: Php 15,000.00


JOB DESCRIPTION FOR A MONITORING AGENT:

Our Client is searching for a detail-oriented and proactive Monitoring Agent to join our team. You'll be at the forefront of ensuring the safety and security of our clients by keeping a vigilant eye on their fire alarm systems and incident reports. This role requires strong observational skills, quick decision-making, and a commitment to accuracy in a dynamic environment.


Your Responsibilities as a Monitoring Agent would be:

  • Monitoring the Clients software for fire alarm reports
  • Verifying data, geographic location and other important information and details
  • Responding to reports within specified time frames
  • Investigating incidents and checking its validity
  • Maintaining an activity log and preparing reports
  • Adhering to company policies and legal regulations


Qualifications as a Monitoring Agent:

  • College Graduate
  • Willing to work either on day or night shift schedules.
  • 12 hours shifts (3 days a week and 3 days off intervals)
  • Outstanding surveillance and observation skills
  • Excellent written and communication skills
  • Proficiency in internet search and information gathering.
  • Ability to exercise good judgment.
  • Strong reporting skills\
  • Knowledgeable in MS Office applications

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-like balance meets a commitment to foster growth.

  • Genuinely caring Leadership Team
  • Competitive salary package
  • Company-provided full set-up for desktop/laptop with a back-up internet
  • Free pre-employment Medical Assessment (T&C apply)
  • HMO on the first day of hire
  • 15 Vacation Leaves and 5 Sick Leaves
  • Annual Performance Reviews
  • Unlimited Employee Referral Incentives
  • Employee Loan Facilities
  • Social Clubs and Interest Workshops
  • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
  • Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays


About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.

Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.

Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.

Vacancy posted 4 days ago
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