Concentrix Clark Pampanga hiring Call Center Agents
Full-time
#1BPO
CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
JOB RESPONSIBILITIES
- communicate with customers in a courteous, friendly and professional manner using agreed procedures
- listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
- clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- maintain basic knowledge of client products and/or services
BENEFITS
- very competitive salary
- meal and transportation pay
- rice allowance
- night differential [when applicable]
- account incentives
- sick and vacation leaves
- educational assistance
- retirement plan
- annual appraisal and bonuses
- comprehensive health plan for you and your loved ones
- clean, safe & modern working environment
CANDIDATE PROFILE
- 18 years old or above
- computer literate
- must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
- committed to full-time long-term employment
EDUCATIONAL & PROFESSIONAL ATTAINMENT
- at least graduated SENIOR High School (K-12)
- not tied up with academics; not currently studying nor enrolling for school
- fresh graduates are encouraged to apply
- call center experience is a definite ADVANTAGE but not required.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Concentrix Clark Pampanga hiring Call Center Agents in Angeles City vacancy
- CLARK PAMPANGA BPO HIRING — SHS GRADS, HS GRADS (OLD CURRICULUM), & COLLEGE GRADS WELCOME! CONNECTED WITH TOP BPO COMPANIES IN CLARK, ANGELES & PAMPANGA AREA Get matched with leading BPO companies in Clark Freeport Zone, Angeles City, SM Clark, and nearby Pampanga business...
JobsAvenuePH
Angeles Citya month ago 25000 Php
Non Voice Customer Support Agent - Clark Pampanga - Open to HS/SHS Graduates ⸻ Company: Concentrix ⸻ Location: Clark, Pampanga (Onsite) ⸻ Salary: Up to ₱25,000 per month ⸻ Job Type: Full-Time ⸻ Job Description: We are looking...JobsAvenuePH
Angeles Citymore than 2 months ago- ...contact-resolution gains across our Clark and Tulsa sites. This isn't... ...by resolution, not just call handling — and who can build the... ...and NPS/CSAT data into agent- and team-level coaching actions... ...bring ~5+ years in contact-center QA, ideally in mortgage servicing...
- ...Work Setup: Onsite (Clark, Pampanga) Shift: Shifting Schedules General Responsibilities: 1. Training Needs Analysis: Ability... ..., Organizing and Administrative Skills: Admin: Attendance, Agent Evaluation, Training Feedback, Utilization Report, Scheduling...
- ...experience ✔ Strong customer service and problem-solving skills ✔ Basic computer navigation knowledge ✔ Willing to work onsite in Clark, Pampanga ✔ Willing to work on shifting schedules Benefits Salary package of up to ₱30,000 Performance-based incentives Paid...
Neksjob Corporation
Angeles City11 days ago - Alorica Clark, Pampanga is HIRING! Customer Service Representatives - VOICE ACCOUNTS/Non-Voice (Subject... ...and/or outbound customer service calls Provide accurate, professional, and friendly... ...are encouraged to apply No call center experience required Applicants with...
Alorica Philippines
Angeles Citymore than 2 months ago - ...Position Title: Monitoring Agent Work Set-up: Onsite Schedule: 12 hours-shift... ...T&C apply) • HMO on the first day of hire • 15 Vacation Leaves and 5 Sick... ...ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff...
- ...INC. Leasing / Sales Manager – Filinvest Innovation Park (New Clark City) Drive industrial growth. Build strategic partnerships.... ...~ Recruit, organize, and lead a team of 2–3 leasing agents ~ Set individual and team sales targets and monitor performance...
- ...Team Performance Management Drive and improve team performance across Customer Experience metrics, including Customer Resolution Calls (Inbound & Outbound) . Provide behavioral coaching, conduct root cause analysis (RCA), and implement effective action plans....
- ...Work Setup: Onsite (Clark Pampanga) Work Schedule: Shifting Schedules Key Responsibilities: Financial Assessments and revenue health. Process Management - Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups...
- ...level of attention to detail Expertise in all areas of contact center management analytics Project Management skills Good... ...opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all...
- ...knowledgeable professionals to interact with our valued customers who have questions or concerns. We’re looking for a highly skilled call center representative to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick...
Neksjob Corporation
Angeles City11 days ago - ...Fixed Term Contract Work Location: Clark, Angeles City, Pampanga Work Setup: Onsite, Nightshift... ...clients team as a Customer Experience Agent, where youll assist customers with their... ...product and/or service. Document call-related information for auditing and reporting...
- ...We are looking for CSRs to join a fast growing account in Clark. You will be responsible for delivering exceptional service to valued... ...Resolve customer issues and complaints with a focus on first-call resolution Maintain accurate and comprehensive records of customer...
- ...Work Setup: Onsite (Clark Pampanga) Work Schedule: Flexible with mid or night shift schedule Role Overview The IT Technology Analyst – Team Lead is a critical frontline leadership role overseeing end-to-end IT service delivery, infrastructure reliability, and...
- ...Work Location: 100% Onsite (Clark, Pampanga) Schedule: Monday to Friday (8am-5pm) Responsibilities: Streamline and optimize daily clinic workflows for maximum productivity and quality. Translate organizational goals into actionable initiatives that improve...
- ...to variations from forecast • Monitor agent level schedule adherence • Report any significant... ...and a thorough understanding of contact center and WFM metrics • Ability to... ...reasonable accommodations in any part of the hiring process, please let us know. We invite...
- Apply Here: About the Role We are seeking highly detail-oriented and exceptionally strong English communicators to join our team as Human Transcription Reviewers. In this role, you will listen to recorded audio conversations and review, correct, and validate...Remote job
- ...solving operational business issues through innovation. Your tasks center on managing relationships with Teammates and Team Leaders, and... .... If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs...
- Start Your BPO Career | Alorica Clark Pampanga | Fresh Grads Welcome ⸻ Job Description: Alorica Clark Pampanga is hiring Call Center Agents. Open to Senior High School graduates, High School graduates (old curriculum), fresh graduates, and career shifters....
JobsAvenuePH
Angeles Citya month ago - ...customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and... ...opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all...
- ...Work Setup: Onsite (Clark Pampanga) Work Schedule: Flexible with mid or night shift schedule Qualifications: ~ Bachelors degree in computer science, IT, Engineering, or a related field ~4+ years hands on networking experience (i.e. firewalls, routing, and switching...
- ...as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL ....
- ...Your Impact In Role Provide world-class customer support through emails and phone calls to our Earner & Spender with prompt and clear responses and solutions. To provide insight to our stakeholders in a timely manner through a correct channel or meeting by logical...
- ...Time Management Exceptional Level of Commitment towards customer experience Experience of working in an Outsourcing or contact center operation Experienced in managing large multi-site/multi skilled contact centers Proficient Oral and Communication Skills...
- Export Controls; Customer Services; Clearance Regulatory; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound Education: Secondary education or equivalent Experience: Prior experience not required FedEx was built on a philosophy that puts people...
- ...as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL ....
- ...Experience Level: Entry - Individual Contributor Employment Type: Full-time Work Setup: On-site (Bank Branch) Location: Angeles, Pampanga Industry: Bancassurance Base Salary: PHP 15,000 - 25,000 About the Job: As a Banking Sales Officer, your primary...
- Location: Marquee Mall, Pampanga (Onsite) Job Type: Full-Time Shift: Night Shift / Graveyard Shift About the Role The Global Sourcing Group is seeking a highly organized and proactive General Virtual Assistant to provide administrative, customer support, research...
The Global Sourcing Group
Angeles City7 days ago - ...the fastest-growing BPO centers in the Clark Freeport Zone. We... ...business expands, we seek to hire a Quality Analyst to... ...Regularly monitor calls, chats and emails Score... ...provide feedback on agent performance based on... ...Clark Freeport Zone, Angeles City, Pampanga. Apply now!...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Concentrix Clark Pampanga hiring Call Center Agents. Be the first to apply!
