Customer Service Representative
Full-time
Work-1 Manpower Recruitment Services
Description - Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and effectively.
- Document all interactions and maintain customer records accurately.
- Collaborate with team members to improve customer service processes and client satisfaction.
- Participate in training sessions to enhance product knowledge and service skills.
Requirements
- Educational Qualifications: High School diploma or equivalent is required.
- Experience Level: 1-3 years of experience in customer service or a related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to handle difficult situations and resolve conflicts calmly.
- Qualities and Traits: Patient, empathetic, and a team player.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Vacancy posted 10 days ago
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