Client Service Representative - Chat/Email/Calls - Newbie Friendly
Full-time
Caldwell Communications Consultancy Philippines
We are continuously looking for candidates for our team
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Responsibilities:
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
APPLY NOW!
- No experience required
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Client Service Representative - Chat/Email/Calls - Newbie Friendly in Mandaluyong vacancy
- ...looking for a motivated and detail-oriented Email/Chat Support Agent to handle customer... ...will be provided, so this position is newbie-friendly . Key Responsibilities Respond... ...accurate information regarding products, services, and policies Resolve customer...
- Description Jumpstart Your Career with Us – Be the Difference We're Looking For Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you'...
- ...Handle customer inquiries via phone, email, and chat support. Provide timely and accurate responses to customer requests and concerns.... ...Collaborate with team members to ensure seamless customer service delivery. Requirements Educational Qualifications: High...
- ...The Chat & Email Support Representative is responsible for assisting customers through live chat and email... ...professionalism—without handling phone calls. Key Responsibilities Respond... ...professional manner Provide product, service, or account-related information...
- ...hiring a Hotel Reservations Representative for a voice-based hotel reservations... ...how you'll handle customer calls, hotel bookings, and... ...rates, availability, and hotel services Process booking changes,... ...needed — a beginner-friendly entry point into BPO Paid...
- ...Now Urgent Hiring!! This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate...
- ...growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a... ...graduates (old curriculum), ALS passers, fresh grads welcome! No call center experience? No problem — we’ll train you. Good...
- ...concerns, and delivering excellent customer service in English. Key Responsibilities -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with... ...concerns -Maintain professional and friendly communication at all times -Document...
- ...This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate online with customers...
- ...Description Provide exceptional customer service to clients via phone, email, and chat channels. Assist customers in resolving issues and inquiries... ...of experience in customer service or related roles. Newbies are welcome too Skills and Competencies: Strong communication...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete... ...Graduate. • 0–1 year of email, customer service, or administrative support experience... ...will be contacted through Bossjob chat for the next step of the recruitment process...
19000 - 28000 Php
...Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply .... ...responsibilities Answer customer inquiries through calls, chat, or email. De-escalating situations with involving...- ...Customer Service Representative – Healthcare Metro Manila | Onsite Caldwell Communication About Caldwell Communication... .... Responsibilities: Respond to patient and client inquiries via phone, chat, or email Provide guidance on healthcare services, claims,...
- ...Respond to customer inquiries via phone, email, or chat in a professional manner. Provide... ...accurate information regarding products and services to customers. Resolve customer... ...Maintain and update customer records in the call center database. Collaborate with team...
- ...Description Provide exceptional customer service via phone, email, and chat. Handle customer inquiries and complaints efficiently and effectively... .... Experience Level: 3-5 years of experience in a call center or customer service role. Skills and Competencies...
125000 Php
...biggest streaming-media platform with billions of users needs Email and Chat Supports. Dominating the online market and topped the MOST... ...MEDIA APP. This company has partnered with a contact center to service their Korean users. Position: Korean Email and Chat Support...- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient... ...Ability to handle difficult customers with patience and tact Qualities and Traits: Friendly and approachable demeanor...
- ...We are looking for Call Center Agents to join our team! You will be the first point of contact for our customers. Your main goal is... ...we will teach you everything you need to know. We're looking for friendly, patient people who enjoy talking to others. What you'll do...
- ...will handle inbound/outbound calls with customers from various countries... ..., and provide exceptional service in English.... ...Handle customer calls via phone, email, or chat Provide accurate information... ...products/services to international clients Resolve customer concerns...
- ...Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers in resolving inquiries and issues in a timely and efficient manner. Maintain comprehensive knowledge of products and services to better assist customers....
- ...exceptional customer support via phone, email, and chat. Resolve customer inquiries and issues... ...with team members to improve service processes. Meet performance metrics for... ...Competencies: Proficient in the English language, call center experience preferred, strong...
- ...Deliver exceptional customer service while handling inbound and outbound calls. Assist customers with inquiries, providing accurate information and effective... ...: Strong communication skills, patience, and a friendly demeanor Working Conditions: Ability to work in...
- ...Description Provide excellent customer service and support to clients via phone, email, and chat. Handle customer inquiries, complaints, and requests in a timely and professional manner. Manage scheduling and appointments to ensure customer satisfaction. Assist...
- ...- ₱40,000 + Allowances/Incentives Workload: Manageable call volume with fixed weekly rest days. ELITE ON-SITE PERKS:... ...and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner. Identify, troubleshoot, and...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries, resolving issues and... ...interpersonal skills. Working Conditions: Fast-paced call center environment with occasional evening or...
- ...Strong communication skills and a solutions-oriented mindset. Key Responsibilities Resolve customer inquiries via phone, chat, or email with precision. Troubleshoot issues to ensure first-contact resolution. Maintain up-to-date knowledge of account products...
- ...Job Description A Customer Service Representative (CSR) is responsible for providing excellent customer service by assisting customers... ...their inquiries, concerns, and complaints through phone calls, emails, chat, or other communication channels. The role involves resolving...
- ...Description Provide exceptional customer service to healthcare clients via phone, email, and chat. Address inquiries regarding medical billing, appointment scheduling, and insurance benefits. Resolve customer complaints and issues with empathy and professionalism...
- ...Job Description A Call Center Customer Service Representative (CSR) is responsible for assisting customers over the phone, email, or chat by answering inquiries, resolving issues, and providing accurate information about the company's products or services. Responsibilities...
- ...Handle customer inquiries via phone, email, and chat, providing timely and accurate responses... ...team members to improve overall customer service strategies. Assist in training new team... ...Strong interpersonal skills, with experience in a call center environment preferred....
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Representative - Chat/Email/Calls - Newbie Friendly. Be the first to apply!
