Reservation Admin
Full-time
Cebu Fortune Travel
- Handle customer inquiries and process reservations efficiently via phone, email, or online platforms.
- Maintain and update reservation records in the company’s database or reservation system.
- Coordinate with other departments (e.g., sales, operations) to ensure smooth booking processes.
- Provide accurate information about company services, availability, and pricing to customers.
- Ensure all reservations comply with company policies and procedures.
- Monitor and manage booking schedules to avoid overbooking or conflicts.
- Assist clients with modifications, cancellations, or special requests related to their reservations.
- Prepare and distribute daily, weekly, or monthly reservation reports for management.
- Education: At least a high school diploma; a degree in business administration or a related field is a plus.
- Experience: Prior experience in reservation handling, customer service, or administrative roles is preferred.
- Proficiency in reservation software or tools (e.g., MS Office, CRM systems).
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Attention to detail and accuracy in data entry.
Vacancy posted 6 days ago
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