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After Sales Customer Service Representative

Full-time

Miranda HR

Description
  • Provide support and assistance to customers following the purchase of products or services
  • Resolve customer inquiries and complaints in a timely and efficient manner
  • Coordinate with internal teams to ensure customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Educate customers about product features and usage

Requirements

  • Educational Qualifications: High School diploma or equivalent
  • Experience Level: 1-3 years in customer service or related field
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Patience and empathy in dealing with customers
  • Responsibilities and Duties: Ability to handle multiple inquiries simultaneously
  • Working Conditions: Comfortable working in a fast-paced environment
Vacancy posted a month ago
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