CBS-BMC-BMC Enablement - Operations Management - Senior operations coordinator Oceania

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Discipline    Marketing Operations Senior Coordinator (Marketing Operations & Enablement)
Role Type    Senior Operations coordinator
Role Rank     Supervising Associate | 64
Current Rank CS     64

Location: Buenos Aires, Argentina / Wroclaw, Poland / Bangalore, India / Manila, Philippines

Job summary

As a Marketing Operations Senior Coordinator, you will play a critical role in enabling the successful execution of the BMC Marketing Operations function across Oceania.

Working closely with the Marketing Operations Leader, this role is responsible for operationalising strategy through effective planning, process management, governance, and enablement across the marketing portfolio. You will act as a central coordinator and operator across multiple BMC functions, ensuring that programs are delivered efficiently, consistently, and in alignment with business priorities.

This role requires a proactive and commercially aware operator who can work independently, manage competing priorities, and build strong relationships across a global stakeholder group. You will be instrumental in driving operational excellence, enabling insights-led decision-making, and embedding scalable processes and tools to support the broader marketing ecosystem.

Key Responsibilities:

Marketing Operations & Planning

•    Support the development and ongoing management of integrated marketing plans across BMC portfolios 
•    Coordinate planning cycles (quarterly, annual), ensuring alignment to business priorities and timelines 
•    Track and manage delivery against plans, identifying risks, dependencies, and opportunities 

Process, Governance & SOP Development

•    Develop, document, and continuously improve standard operating procedures (SOPs) across marketing activities 
•    Embed consistent processes across campaigns, reporting, budgeting, and approvals 
•    Ensure adherence to EY risk, compliance, and governance frameworks 

Budgeting & Financial Management

•    Support budget planning, tracking, and reporting across marketing activities 
•    Monitor spend, identify variances, and provide recommendations to optimise investment 
•    Coordinate with finance and relevant stakeholders to ensure accurate forecasting and reporting 

Insights & Performance Enablement

•    Support the development of reporting frameworks and dashboards to track marketing performance 
•    Analyse campaign and operational data to identify trends, risks, and opportunities 
•    Translate data into actionable insights to support decision-making and continuous improvement 

Tools, Platforms & SharePoint Enablement

•    Support the development and ongoing management of SharePoint and other collaboration platforms 
•    Drive adoption of tools, templates, and knowledge repositories across BMC teams 
•    Ensure content, documentation, and resources are current, accessible, and aligned 

Stakeholder Coordination & Communication

•    Act as a key point of coordination across BMC, BD, and broader stakeholder groups 
•    Prepare communications, updates, and presentations for leadership and stakeholder forums 
•    Build strong working relationships across global and regional teams 

Operational Excellence & Continuous Improvement

•    Identify opportunities to improve efficiency, reduce duplication, and enhance ways of working 
•    Drive consistency and scalability across marketing operations 
•    Support change initiatives and adoption of new processes, tools, and frameworks

Qualifications:

•    3–6 years’ experience in marketing operations, program coordination, or similar roles 
•    Experience in professional services, B2B marketing, or complex matrix organisations preferred 
•    Demonstrated experience supporting planning, reporting, and operational processes
•    Strong project and workflow management skills, with the ability to manage multiple priorities 
•    Highly organised with strong attention to detail and process orientation 
•    Analytical mindset with ability to interpret data and generate insights 
•    Strong written and verbal communication skills, including presentation development 
•    Confident working independently while maintaining alignment with leadership 
•    Experience with reporting tools, dashboards, and marketing platforms 
•    Strong capability in Microsoft tools (Excel, PowerPoint, SharePoint, Power BI) 
•    Experience with collaboration and workflow tools 

What We Offer:
•    The opportunity to work in a dynamic, fast-paced environment with a diverse global team.
•    Competitive salary and benefits package.
•    Professional development and career growth opportunities.
•    The flexibility to be based in one of our key global delivery locations
•    Proactive, self-starter with strong accountability 
•    Comfortable working across geographies and time zones 
•    Adaptable and responsive in a fast-paced, evolving environment 
•    Continuous improvement mindset with curiosity and willingness to learn

How to Apply: If you are a strategic thinker with a passion for analytics and global marketing, and you meet the qualifications above, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and why you are the best fit for this role.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. 
•    Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
•    Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. 
•    Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. 
•    Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs
About EY
EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. 

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers to the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build. 

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.