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Customer Service Representative

Full-time

Metacom Careers

Description
  • Assist customers with inquiries regarding products and services
  • Resolve customer complaints efficiently and effectively
  • Maintain up-to-date knowledge of products and services
  • Document customer interactions accurately in the system
  • Provide feedback on customer trends to management

Requirements

  • Job Title: Customer Service Representative
  • Job Function: Customer Service
  • Responsibilities and Duties: Strong problem-solving skills and ability to handle difficult situations
  • Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks
  • Qualities and Traits: Exceptional communication and interpersonal skills
  • Qualities and Traits: Positive attitude and patience when dealing with customers
  • Qualities and Traits: Proficiency in using customer service software and tools
Vacancy posted 20 hours ago
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