Thai Customer Support
Full-time
J-K Network Services
Company Profile: Leading digital information and consulting services provider present to more than 50 countries helping companies using their advanced technology solutions
Position: Thai Customer Care Senior Associate
Industry: Customer Service / Contact Center / BPO
Salary: Php 90,000
Location: Taguig City
Schedule: Dayshift
Work Setup: Hybrid setup
Benefits:
- Visa Processing for Foreigners
- Professional Training and Development Programs
- HMO
- 13th Month Pay
- Government Mandated Benefits
- Allowances
- Laptop provided
- Annual Increase
Requirements of the job:
- Thai national currently living in the Philippines
- Fluent in Thai and English (spoken, written, reading)
- Bachelor’s degree in any field
- At least 2 years of experience in customer service/support (preferably international contact center)
- Strong communication and customer service skills
- Good technical and troubleshooting knowledge
- Proficient in Microsoft Office (especially Excel)
Responsibilities of the job:
- Resolve customer issues digitally with professionalism
- Ensure customer satisfaction and retention
- Handle inquiries across multiple digital platforms
- Provide accurate and timely responses
- Collaborate with the team and escalate when needed
- Maintain clear records of interactions
- Follow company policies in all customer dealings
Recruitment Process:
- HR Interview
- Language Assessment Test
- Hiring Manager’s Interview
- Client Interview(if needed)
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Thai Customer Support in Taguig vacancy
- ...matter. Job Description: The position of Customer Issue Resolution (CIR) Analyst will be... ...recurring issues and escalate when needed. Support continuous improvement initiatives... ...Service Analytics). High Proficiency of the Thai language – Reading, Writing, Speaking,...
- ...As a Customer Service Agent , you'll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we're determined to create a productive, progressive...
- ...Key Responsibilities: Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely...
- ...and providing basic troubleshooting assistance. Key Responsibilities: • Answer incoming calls, emails, or chat messages from customers in a professional manner. • Assist users with basic terminal/ATM issues (e.g., captured cards, failed transactions). • Log customer...
- ...industry, founded in 2016 and headquartered in Tel Aviv, Mize supports 350+ clients worldwide and has generated hundreds of millions in... ...incremental profit for the travel industry. We are looking for a Customer Support Specialist that will be part of our global tech-support...
26000 Php
...Silver Goose 8 International, Inc. Customer Support Representative (can write and read Thai language) Starting Basic Monthly Salary: PHP 26,000 and above (OT,ND and Holiday not yet included) Company Overview: Silver Goose 8 (SG8) International Inc. is a PAGCOR...- ...We are looking for a Customer Support Representative to join our team and provide excellent service to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through every interaction....
- ...companies globally. The company is also supporting Fortune 500 Companies and has more than... ...to 90 countries globally. Position: Thai Quality Analyst Industry: IT/BPO Company... ...but not required) • Experience in customer service is a plus • Willing to work in...
- ...Job Title Customer Support Associate (Travel) Purpose Of The Role ~ Serve as Amadeus Customer Care Management customers' first level of support via all incoming channels (phone, portal, email, etc.); for functional queries, product/product line with additional...
- ...As a Customer Service Representative (CSR) – Healthcare Account , you will serve as the primary point of contact for patients, healthcare providers, or insurance members. Your role is to deliver exceptional customer service by addressing inquiries, resolving concerns...
- The Customer Support Representative is responsible for providing excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving.
- ...2 analyst typically handles more complex customer issues that require deeper technical knowledge... ...or problem-solving skills than Level 1 support. Below is a detailed information of the... ...services Knowledge in English and Thai (Writing, Speaking, Listening and Reading...
- ...Customer Service Representative – Retail Account Join our growing team and help deliver exceptional customer experiences for a leading... ...Assist customers with retail-related inquiries through voice support. Troubleshoot basic technical concerns involving products, accounts...
- ...degree in Business, Marketing, Business, Information Technology, or related field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment. Proven expertise with live chat and ticketing tools like Zendesk...
- ...Company Profile: A global customer experience (CX) and marketing organization operating primarily within the BPO (Business Process Outsourcing... ...) and digital marketing sectors. Position: Customer Service Support Company Industry: BPO Industry Work Location: Taguig City...
- ...technical field. At least 2 years of experience in backend product support, ad tech engineering support, or technical integrations (BPO or... ...Collaboration ~ Work closely with Product, Engineering, Customer Success, and Revenue Enablement teams to align training...
- ...Job Description: Responsible for order management via ESKER, process quality control, and touchless rate improvement while supporting customers across multiple EMEA countries and languages. Timely Order Validation: Ensure orders are validated accurately within the...
- ...Job Title Customer Support Representative (Travel) | Spanish Bilingual In this job you will: Serve as Amadeus system users’ point of contact, ensuring appropriate rectification or escalation of reported problems and managing inquiries in a timely and accurate manner...
- ...We're Hiring: Customer Service Representative [ONSITE SET-UP] Location: Taguig, City Key Responsibilities: Respond to phone calls, emails, and chat messages about healthcare services. Confirm patient or member details while strictly adhering to HIPAA confidentiality...
- Provides assistance to customers by resolving inquiries, troubleshooting issues, and ensuring a positive customer experience through phone, chat, or email.
- ...Job Description: Provide technical and operational support to customers and internal stakeholders. Handle customer concerns, inquiries, and service requests efficiently. Utilize HSM/HKS tools to troubleshoot and resolve issues. Document cases accurately and...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...onsite . Flexibility: Availability for shifting schedules and graveyard shifts is required. Job Description: Manage customer questions and concerns across multiple channels—phone, chat, and email—with professionalism. Provide accurate information about...
- ...Are you passionate about delivering exceptional customer experiences? Join our dynamic team in BGC, Taguig and be part of a company... ...and teamwork! What You’ll Do: Provide outstanding customer support via phone, email, or chat Resolve inquiries efficiently while...
- ...Respond to customer inquiries via phone, email, or chat in a courteous and timely manner Provide accurate information about products, services, and policies Resolve customer complaints efficiently, ensuring customer satisfaction Document customer interactions...
- ...into Cash Government Mandated benefits Requirements: Thai nationals can speak English fluently with a permanent Visa in... ...and alignment on project execution. Preparing and presenting customized proposals, including advertising strategies and campaign concepts...
- ...Claims Management Process Lead – Thai Speaking Job Description Lead Thai-specific claims validation and issue resolution while... ...on governance, escalations, audits, UAT, projects, and Level 1 support. Drive process improvements, support stakeholder engagement, and...
- ...may be considered alongside relevant operational management experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related BPO operations role. Experience within a digital advertising, BPO, or...
- ...Science, Software Engineering, Information Systems, or a related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO environment with experience in backend product support, ad tech engineering...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Thai Customer Support. Be the first to apply!
