Tour Content Administrator
The Back Room Offshoring Inc.
About The Back Room
We exist to free our clients' time so they can focus on what they do best — growing their business. We deliver smart, efficient solutions that liberate teams from the everyday admin, and we hold ourselves to the same standard. Time is the ultimate currency, and we treat it like it.
About the Client
Our client is a tourism and transportation business based in New Zealand, growing their existing offshore team to support their tour administration and finance function. Operating several well-established brands including Leisure Time Travel, Travel Time South Pacific, Pure Discoveries, and LTG Bus Services, they specialize in destination management, inbound group touring, coach charter, and bespoke travel services. This role exists to ensure supplier rates, financial data, and tour content are maintained accurately, enabling the business to deliver competitive pricing and exceptional travel experiences.
The Role
As a Tour Content Administrator, you'll play a vital role in maintaining the integrity of the company's tour management systems by ensuring supplier rates, product information, and financial data are accurate and up to date. You'll work closely with the operations, product, finance, and supplier teams to support tour quotations, accounts payable, and system administration. Success in this role comes from delivering accurate work, meeting deadlines, and maintaining strong relationships with both suppliers and internal stakeholders.
What You'll Do
Load, update, and maintain supplier rates for accommodation, transport, sightseeing, guiding services, and other tour products
Maintain the tour management system to ensure pricing and product information remain accurate and current
Liaise and negotiate with suppliers to secure competitive commercial rates
Assist the Product, Quoting, and Operations teams with system maintenance and tour quotation support
Respond to ad hoc requests relating to supplier rates, incentives, and promotional campaigns
Process supplier invoices through the tour management system, HubDoc, and Xero
Reconcile supplier invoices against purchase orders and investigate pricing discrepancies
Maintain accurate supplier records, including contact and banking information
Communicate with suppliers and internal teams regarding invoicing, rates, and financial queries
Support the Group Accountant with day-to-day accounts payable administration and financial processes
What We're Looking For
Degree in Accounting, Tourism Management, Business, or a related field preferred
Previous experience in tourism, travel operations, finance administration, or accounts payable
Strong attention to detail with exceptional accuracy in data entry and financial processing
Experience using accounting systems such as Xero or similar platforms
Excellent organizational and time management skills with the ability to manage multiple priorities
Strong written and verbal communication skills
Commercial awareness and confidence working with suppliers and pricing information
Ability to work independently while collaborating effectively within a team
Proficiency in Microsoft Office, particularly Excel
Nice to Have
Experience with domestic and international travel products
Exposure to tour management or reservation systems
Experience using HubDoc or similar document management software
Background in supplier negotiations or tourism operations
Knowledge of accounts payable and financial administration processes
Why This Role
This is an exciting opportunity to join a well-established New Zealand tourism group with an expanding offshore team. You'll gain exposure to both tourism operations and finance while supporting multiple well-known travel brands. If you enjoy combining attention to detail with operational coordination in a fast-paced industry, this role offers plenty of opportunities to develop your expertise and make a meaningful impact.
This role is open to Philippine citizens currently based in the Philippines.
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