Customer Service Representative
Full-time
Miranda HR
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer complaints with a focus on maintaining customer satisfaction.
- Provide product and service information to customers.
- Document interactions and feedback in the customer relationship management (CRM) system.
- Collaborate with team members to improve service delivery and customer experience.
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 3–5 years of experience in a customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and patience.
- Working Conditions: Must be available to work various shifts, including evenings and weekends.
Requirements
Vacancy posted 1 day ago
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