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Customer Service Representative

Full-time

Miranda HR

  • Assist customers with inquiries and provide effective solutions.
  • Manage incoming calls and customer service inquiries.
  • Identify and escalate priority issues to the appropriate support teams.
  • Maintain a positive, empathetic, and professional attitude toward customers.
  • Document customer interactions in the support ticketing system.
  • Requirements

    • Educational Qualifications: High School Diploma or equivalent.
    • Experience Level: Entry-level, no prior experience required.
    • Skills and Competencies: Strong communication skills and a willingness to learn.
    • Qualities and Traits: Customer-focused, patient, and reliable.
    • Working Conditions: Office environment with standard working hours.
    • Responsibilities and Duties: Ability to handle customer complaints and provide appropriate solutions.
Vacancy posted 6 days ago
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