Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service via phone, email, and chat channels.
- Assist customers with inquiries, concerns, and product information.
- Document customer interactions in the CRM system accurately.
- Collaborate with team members to resolve issues and improve processes.
- Continuously learn about products and services to enhance customer support.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; entry-level position.
- Skills and Competencies: Excellent verbal and written communication skills.
- Qualities and Traits: Friendly, patient, and customer-focused.
- Responsibilities and Duties: Ability to handle multiple tasks in a dynamic environment.
Vacancy posted 6 days ago
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