Customer Service Representative
Full-time
Miranda HR
Description - Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries, product information, and troubleshooting.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and increase customer satisfaction.
- Handle customer complaints and resolve issues in a timely and professional manner.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry Level (0–2 years)
- Skills and Competencies: Strong verbal and written communication skills in English
- Skills and Competencies: Proven customer service skills with a focus on satisfaction
- Skills and Competencies: Ability to work effectively in a team environment
- Skills and Competencies: Basic technical skills, including familiarity with call center software and Salesforce
- Qualities and Traits: Excellent interpersonal skills and a friendly demeanor
Vacancy posted 6 days ago
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