Spanish Customer Service | Salary is Negotiable (Undergraduate can Apply)
Full-time
J-K Network Services
COMPANY PROFILE : This is the largest Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.
Position: Spanish Customer Service
Company Industry : IT/BPO Company
Work Location : BGC, Taguig City
Salary : Negotiable
Work Schedule : Nightshift
Work Set-up : Onsite
BENEFITS:
- Government Mandated Benefits
- Sick Leave
- Vacation Leave
- Quarterly performance bonus
- 24 Leaves Annually
- Outstanding career development opportunities
- HMO for Employee and 2 Dependents (On Day 1)
- Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
- Filipino can speak, read, and write Spanish language
- With 1 year experience in a Spanish Customer Service Representative role
- Excellent verbal and written communication skills in both English and Spanish
- Willing to work on-site in BGC, Taguig
JOB RESPONSIBILITIES:
- Handle and resolve support requests from end-users via phone and email
- Accurately document all support interactions and activities
- Recommend process improvements to enhance the customer experience
- Collaborate with cross-functional teams to ensure smooth service delivery
RECRUITMENT PROCESS:
- Resume Screening
- Initial Interview
- Language Interview
- Technical Interview
- Hiring Manager’s Interview
- Job Offer
Vacancy posted 9 hours ago
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