Sales Account Executive

The Sales Executive is responsible for growing revenue by acquiring new customers and managing existing accounts in the freight brokerage sector. You will act as a trusted advisor, connecting shippers with reliable carriers, negotiating competitive rates, and ensuring smooth transportation solutions. The role requires strong relationship-building skills, market knowledge, and the drive to meet and exceed sales targets. Key Responsibilities 1. Business Development & New Sales

• Identify and prospect potential clients (shippers, manufacturers, distributors, retailers, importers/exporters) through cold calling, email outreach, networking, industry events, and referrals.
• Present freight brokerage services, including full truckload (FTL), less-than-truckload (LTL), intermodal, air, ocean, and specialized freight solutions.
• Analyze client shipping needs and design customized logistics solutions that balance cost, speed, and reliability.
• Negotiate pricing, terms, and contracts with clients while maintaining profitable margins.
• Achieve monthly, quarterly, and annual sales and revenue targets.

• Serve as the primary point of contact for assigned accounts, building long-term, trust-based relationships.
• Monitor client shipping activity, resolve issues promptly, and identify opportunities to expand business volume.
• Proactively communicate market trends, rate fluctuations, and capacity changes to clients.
• Ensure high levels of customer satisfaction to reduce churn and encourage repeat business and referrals.

• Maintain up-to-date knowledge of the freight market, including rate trends, capacity availability, regulations, and industry developments.
• Collaborate with the operations/transportation team to match client shipments with qualified, insured carriers.
• Understand compliance requirements, documentation standards, and industry best practices.

• Maintain accurate records of sales activities, client interactions, and contracts in the company’s CRM system.
• Prepare regular sales reports, forecasts, and performance updates for management.
• Ensure all necessary documentation (bills of lading, rate confirmations, contracts) is complete and properly filed.

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, Marketing, or a related field preferred
• Min. 3 years of sales experience, ideally in freight brokerage, logistics, transportation, or related B2B industries.
• Excellent verbal and written communication and negotiation skills.
• Strong persuasion, relationship-building, and consultative selling abilities.
• Good analytical and problem-solving skills to assess client needs and market conditions.
• Proficiency in MS Office and CRM software (e.g., Salesforce, HubSpot, internal brokerage systems).
• Ability to work independently, manage time effectively, and handle pressure to meet targets.
• Understanding of freight transportation modes, shipping documentation, and logistics processes is a strong advantage.
• A valid driver’s license may be required if field visits are part of the role; willingness to travel occasionally for client meetings or events.