CSR - Hotel Booking Agent | Newbie and Fresher Friendly
Full-time
Telesys BPO Hiring Solutions
- Handle customer inquiries through email, chat, or other communication channels as needed.
- Help customers adjust or cancel reservations while adhering to hotel policies.
- Identify and resolve reservation issues, including overbookings, incorrect charges, or booking modifications.
- Recommend special offers, packages, and room upgrades to boost hotel occupancy and revenue.
- Share feedback and suggestions to improve processes and enhance the customer experience.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the CSR - Hotel Booking Agent | Newbie and Fresher Friendly in Parañaque vacancy
- ...We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role,... ...effective solutions to customer concerns -Maintain professional and friendly communication at all times -Document customer interactions and...
- ...hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting... ...inquiries, reservations, modifications, and cancellations while providing excellent... ...related to hotel reservations • Assist with booking, modifying, or canceling hotel stays •...
- ...We are seeking dependable and detail-oriented individuals to manage booking and reservation tasks in a purely non-voice environment. This position is perfect for beginners, fresh graduates, or anyone who prefers handling tasks through chat, email, or system-based platforms...
- - Help customers with the claims process, including submitting claims and giving updates on their status. - Clarify billing procedures, payment methods, and policy renewal details for customers. - Make sure all customer interactions follow industry regulations and company...
BPO Telesys Hiring Hub
Parañaque12 days ago - ...We are looking for detail-oriented and reliable individuals to handle booking and reservation tasks in a pure non-voice environment. This role is ideal... ...We Offer Pure non-voice work (no calls) Beginner-friendly role with training provided Fixed or flexible shifts...
- ...We are looking for a motivated and detail-oriented Email/Chat Support Agent to handle customer inquiries through email and live chat platforms. This... ...communication. Training will be provided, so this position is newbie-friendly . Key Responsibilities Respond to customer...
- ...As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience...
- ...We are looking for a Travel Booking Agent to assist customers with flight, hotel, and travel reservations. The role involves providing accurate travel information, processing bookings, and ensuring a smooth customer experience. Paid training is provided, and weekends are...
- ...As a CSR and Logistics Officer, you will be responsible for managing customer service interactions and overseeing logistics operations. Handle customer inquiries and complaints Coordinate logistics and supply chain activities Ensure timely delivery of products...
- ...operation running. Every day, major corporations in the energy, infrastructure, and industrial sectors count on us to get their people where they need to be, on time. Behind every trip is a Booking Admin who takes the request, assigns the right driver and vehicle, confirms...
- ...Description Manage bookings and reservations for clients efficiently. Communicate with clients to understand their needs and preferences. Coordinate with vendors and service providers for seamless execution of bookings. Maintain accurate records of bookings...
- ...from retail, fast food, hotels, or service industry... ...Curriculum) graduates • Newbies who want to enter the... ...industry • Experienced agents who want a less voice-... ...• System navigation and documentation Minimal... ...opportunities • Beginner-friendly environment •...
- ...Description Process cargo booking requests with complete and accurate documentation. Coordinate with agents and shippers to secure required shipping details. Reserve cargo space based on flight schedules, weight, volume, and destination requirements. Align with...
- ...Description Develop and implement effective sales strategies to attract new clients in the hotel and tourism sector. Manage and nurture key accounts to ensure customer satisfaction and retention. Conduct market research to identify trends and opportunities for...
- ...CSR – Customer Service Representative (Logistics) General Description: • Act... ...for all customer-related requirements and needs. • Observe compliance with local... ...phone calls. • Coordinate shipment bookings with foreign agents and provide complete and accurate...
- ...This is an excellent role for both first-time applicants and experienced CSR candidates looking for career growth, competitive benefits,... ...(close to public transportation and major hubs) Engaging, friendly, and growth-driven company culture Excellent coaching, leadership...
- ...As a Customer Service Representative, you will help customers by phone, email, and live chat. You will fix technical issues, answer common questions, and give clear product details. To do well, you need good speaking and listening skills, plus basic computer knowledge....
- ...Assist in daily accounting operations for hotel and restaurant financials. Prepare and maintain accurate financial reports and records. Reconcile accounts and manage general ledgers. Support month-end closing processes and audits. Collaborate with departments...
- ...Lead and manage the sales team to achieve revenue targets. Develop and implement sales strategies within the food industry. Build and maintain strong relationships with clients and distributors. Conduct market analysis to identify growth opportunities. Prepare...
- ...As a Customer Service Representative, you will assist clients across phone, email, and live chat platforms. This position involves diagnosing technical problems, answering general questions, and providing accurate product specifications. To thrive in this role, you should...
- ...We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a...
- ...A Customer Service Representative (CSR) assists customers through phone, email, or chat by handling inquiries, resolving concerns, processing transactions, and providing accurate product or service information. The role requires strong listening skills, basic computer...
- ...Respond to customer inquiries regarding reservations and services offered. Manage booking processes efficiently, ensuring accurate information is... ...guest satisfaction. Maintain up-to-date knowledge of hotel policies, services, and local area attractions. Requirements...
- ...Handle customer inquiries in Spanish & English Resolve issues and provide excellent customer service Meet performance targets... ...Requirements At least 1 year BPO experience At least 1 year CSR experience Minimum of 2 years in college (no back subjects)...
- ...s front-line contact for all customer-related requirements and needs. Observes compliance to local regulation, international... ...inbound and outbound phone calls. Coordinates shipment bookings with foreign agents and provides complete and accurate details in order to...
- ...pop-up plaza operations • Required Hard Skills • Proficient in Microsoft office, with advanced skills in Microsoft Excel • Experience with simple book keeping (preferred) • Required Soft Skills • Team player • Honest • Can engage a team • Organized...
- ...heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer... ...in English Reporting Structure ~ Customs Brokerage Lead Agent, Supervisor and Manager Additional Information...
- ...Job Summary We are seeking dedicated and customer-oriented Customer Service Representatives with at least 6 months of customer service or BPO experience to join our team. In this role, you will handle customer inquiries, resolve concerns efficiently, and provide exceptional...
- ...Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive... ...growth opportunities – we promote from within Comprehensive healthcare benefits Supportive and friendly work environment...
- ...Key Responsibilities Ensure the maintenance and monitoring of tenant rental payment schedules. Facilitate communication with tenants and compile reports on unit-related concerns. Attend to unit turnovers during tenant move-outs and coordinate with tenants for...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR - Hotel Booking Agent | Newbie and Fresher Friendly. Be the first to apply!
