Pure Email/Chat Agent (Non-Voice) Newbie Friendly
Full-time
Caldwell Communications Consultancy Philippines
We are looking for a motivated and detail-oriented Email/Chat Support Agent to handle customer inquiries through email and live chat platforms. This is a non-voice role , making it ideal for applicants who prefer written communication. Training will be provided, so this position is newbie-friendly .
Key Responsibilities
- Respond to customer inquiries via email and chat in a timely and professional manner
- Provide accurate information regarding products, services, and policies
- Resolve customer concerns and issues through written communication
- Document and update customer records in the system
- Escalate complex concerns to the appropriate department when necessary
- Maintain high customer satisfaction through excellent written support
- Follow company guidelines and quality standards
Qualifications
- At least Senior High School Graduate or College Level (Fresh graduates are welcome)
- No prior BPO experience required (training will be provided)
- Good written communication skills in English
- Basic computer skills and ability to navigate multiple systems
- Willing to learn and adapt to new tools and processes
- Can work independently and as part of a team
Preferred Skills (But Not Required)
- Experience in chat or email support
- Familiarity with CRM tools and ticketing systems
- Strong attention to detail and time management skills
Benefits
- Competitive salary and incentives
- Paid training
- Career growth opportunities
- Friendly and supportive work environment
APPLY NOW!
Vacancy posted 23 days ago
Similar jobs that could be interesting for youBased on the Pure Email/Chat Agent (Non-Voice) Newbie Friendly in Parañaque vacancy
- ...handle booking and reservation tasks in a pure non-voice environment. This role is ideal for... ...fresh graduates, or anyone who prefers chat, email, or system-based work with no phone calls... ...non-voice work (no calls) Beginner-friendly role with training provided Fixed or...
- ...We are looking for motivated and detail-oriented individuals to join our team as Email & Chat Online Assistants . This is a non-voice role , meaning all communication is handled through email and live chat—no phone calls required. Training will be provided, making...
- ...The Chat & Email Support Representative is responsible for assisting customers through live chat and email channels only. This role focuses... ...Ability to work independently with minimal supervisionr Non-voice / back-office setup Can be office-based or remote (...
- ...We’re Hiring: Non-Voice Customer Service Representative Location: BF Homes, Parañaque (Onsite) Available Shifts: Dayshift & Graveyard... ...CSR. If you’re comfortable handling customer concerns via chat and email (no calls), this could be a great fit for you. What you’...
- ...Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer Position: Call Center Agent Job Type: Full-Time Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team. In this role, you'll serve as the first...
- ...We are looking for detail-oriented and responsible individuals to join our team as Content Moderators in a pure non-voice role . The role involves reviewing, analyzing, and moderating user-generated content to ensure it complies with platform guidelines and community...
- ...Blended Account (90% Non-Voice) No BPO Experience Required... ...Applicants who prefer chat/email support • Career... ...) graduates • Newbies who want to enter the... ...industry • Experienced agents who want a less voice-... ...opportunities • Beginner-friendly environment •...
- We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training...
- ...Responsibilities: -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service... ...solutions to customer concerns -Maintain professional and friendly communication at all times -Document customer interactions...
15000 - 40000 Php
...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities... ...company systems. Non-Voice / Chat Support Roles Assist customers through chat, email, and ticketing platforms.... ...growth and promotion Beginner-friendly roles available Flexible opportunities...- ...Pure Chat Support Representative, you will assist customers through... ...customer inquiries via live chat, email, or messaging systems... ...efficiently while maintaining a friendly tone Follow standard procedures... ...customers Why Apply? Non-voice account (chat only, no calls)...
- ...Voice + Non-Voice | Limited Slots Only | With or Without BPO Experience Step into a new... ...transportation and major hubs) Engaging, friendly, and growth-driven company culture... ...inbound voice calls and non-voice support (chat/email/tasks) Provide accurate information...
- ...for handling inbound order entry and order status calls from new and existing customers. To assist customers with queries via Emails/Chats and deal with multiple customers simultaneously. Follow communication scripts when handling different topics. Identify...
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels... ...without losing attention to detail. • Customer service or non-voice BPO experience is an advantage. • Comfortable working in a...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence... .... Shortlisted candidates will be contacted through Bossjob chat for the next step of the recruitment process. Please keep...
- ...As a Customer Service Representative, you will help customers by phone, email, and live chat. You will fix technical issues, answer common questions, and give clear product details. To do well, you need good speaking and listening skills, plus basic computer knowledge...
- ...As a Customer Service Representative, you will assist clients across phone, email, and live chat platforms. This position involves diagnosing technical problems, answering general questions, and providing accurate product specifications. To thrive in this role, you should...
15000 - 40000 Php
...NOW HIRING — Voice, Non-Voice, Work-From-Home & Back Office Opportunities... ...company systems Non-Voice / Chat Support Roles • Assist customers via chat, email, and ticketing platforms • Investigate... ...and promotion • Beginner-friendly roles • Flexible work setups:...- ...As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience...
- ...oriented individuals to manage booking and reservation tasks in a purely non-voice environment. This position is perfect for beginners, fresh graduates, or anyone who prefers handling tasks through chat, email, or system-based platforms without phone calls. Key...
- ...of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service... ...'s procedure Overseas communications, timely responses to emails and requests (internal and external) Qualifications...
- ...communication. # Pleasing personality / easy to go along with. # Good voice quality. # Knowing the requirements for applying for a student... ...(through voice calls and SMS / MMS), and over electronic mail (email). # Checks and reviews all in-hour, arriving, and departing...
- ...School Graduate or equivalent Open to newbies and applicants with no call center experience... ...Benefits: ~ Competitive Salary ~ Non-Taxable Allowance ~ Quarterly Incentive... ...: # Initial Interview # Typing Test & Voice Recording # Final Interview # Same Day...
- ...Your Responsibilities: Manage patient communication through phone and email, including appointment confirmations Coordinate referrals, pre-authorizations, and follow-up activities Maintain and update patient records while ensuring HIPAA compliance Prepare,...
- ...join our growing team. If you have at least 6 months of experience and enjoy helping people, we want to hear from you. You'll be the voice of our company, answering calls, providing product info, and resolving customer issues. What you'll be responsible for:...
- ...Your Role: Handle patient calls, emails & appointment confirmations Assist with referrals, pre-approvals & follow-ups Manage patient records & ensure HIPAA compliance Generate & send medical reports Job Requirements Accepting applicants who are HS...
- ...Willing to work onsite Ready to start ASAP Why Choose Us? Exciting performance bonuses and account-specific allowances Career growth opportunities – we promote from within Comprehensive healthcare benefits Supportive and friendly work environment...
- ...Job Position: Customer Service Call Center Agent Local Account Qualifications: • At least 1 year of BPO customer service... ...Responsibilities: . Handle Inbound and or outbound calls. emails. or chats from Local customers . Address customer inquiries related...
- Core responsibilities Outbound and inbound calling: Contacting potential customers to pitch products and services, or answering calls from customers responding to marketing campaigns. Sales generation: Persuading customers to buy products or services, and guiding...
- ...Respond to patient phone calls, emails, and appointment verification requests Support referral processing, prior authorizations, and follow-up tasks Maintain and update patient records while adhering to HIPAA regulations Prepare, generate, and distribute medical...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pure Email/Chat Agent (Non-Voice) Newbie Friendly. Be the first to apply!
