TS Learning Compliance Coordinator_Canada
Ernst & Young
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Learning Delivery Coordinator (VTH)
Job Description
Position Summary
The Learning Delivery Coordinator (LDC) provides operational support for Learning Compliance by executing recurring administrative, reporting, database maintenance and learner tracking activities. The role processes learner updates, supports learning assignments, prepares compliance reports, administers SharePoint updates and ensures the accuracy of learner records.
Primary Responsibilities
Learning Assignment Support
Perform learner profile updates, process new hires, transfers, leaves and departures
Process learning assignments, maintain assignment records, support completion tracking and process approved changes to learner requirements.
Update survey responses, maintain change logs and process approved corrections
Learner Support and Administrative Follow-Up
Prepare communications, follow up on missing information and support compliance-related inquiries.
Compliance Tracking and Reporting
Refresh completion reports, validate data accuracy monitor reporting errors, maintain documentation and escalate issues for review.
Support non-compliance monitoring.
Prepare learner-facing compliance files, maintain version control, support publication activities and archive historical records.
Conduct validation checks,
Qualifications
Required Skills
Advanced Excel skills, strong attention to detail, documentation skills, organization and learning administration experience. Experience with SuccessFactors, SharePoint and Microsoft Office is preferred.
Success Measures
Key Performance Indicators
Accurate and timely database updates, accurate learner records, timely assignment processing, accurate reporting, control adherence and reduction of administrative workload for Compliance Leads.
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