Accounts Receivable Officer (Collections) | Automotive | NZ Client

Setup and Location: Onsite/WFH/Hybrid

Work Schedule:

• 8:00AM to 5:00PM (NZST) | 4:00AM to 1:00PM (PH)
  
• 8:00AM to 5:00PM (NZDT) | 3:00AM to 12:00PM (PH)
  

Employment Type: Full-time

Ready to do work that actually excites you?

To support company's cash flow and financial integrity by proactively monitoring customer accounts, promptly following up overdue payments, and ensuring timely collection and accurate processing of receipts. The role maintains effective credit control and provides responsive service to dealers, trade and retail customers, and

finance companies within Company guidelines.

What You’ll Do

You’ll be the kind of person who:

Accounts Receivable & Cash Allocation

• Process, allocate and reconcile customer receipts accurately and promptly, investigating unmatched payments as required.
  
• Monitor incoming payments and update account status, including releasing accounts or orders once payment requirements are met.
  
• Process approved refunds, payment adjustments and credit-card transactions in accordance with Company Policy.
  
• Maintain accurate and up-to-date customer account records.
  

Credit Control & Debt Collection

• Monitor debtor balances, credit limits and account status, actioning or escalating changes within delegated authority.
  
• Proactively contact customers before and immediately after payment due dates, maintain regular follow-up on overdue balances, secure clear payment commitments, and document agreed actions.
  
• Investigate payment discrepancies and disputed or returned payments, escalating high-risk or potentially uncollectable accounts as required.
  
• Liaise with approved external debt collection providers where appropriate.
  

Retail & Honda Financial Service Account Support

• Monitor cash sales and receivables, following up outstanding items with relevant stakeholders.
  
• Manage assigned accounts for business units and finance partners.
  
• Prepare account reports and complete required follow-up actions.
  
• Follow up overdue or defaulted accounts under agreed action plans.
  

Customer Account Administration

• Process credit applications, conduct credit checks and establish accounts within delegated authority.
  
• Respond to account enquiries and provide invoices, credit notes, statements and other information as required.
  
• Prepare and distribute customer statements in accordance with required timeframes.
  
• Maintain appropriate documentation supporting account changes and credit decisions.
  

Billing & Financial Processing

• Process recurring and ad hoc invoices, credit notes, rebates, refunds and other account adjustments accurately and within required timeframes.
  
• Process AR-related supplier invoices, approved staff deductions and other related financial transactions as required.
  
• Ensure transactions are appropriately authorised and supported by relevant documentation.
  

Reconciliation, Reporting & Month End

• Complete AR reconciliations and month-end activities, including required journals, reports and supporting schedules, within agreed deadlines.
  
• Maintain accurate aged-receivables and outstanding-debt information to support collection activity, cash-flow monitoring and management reporting.
  
• Prepare and distribute scheduled AR and operational reports.
  
• Maintain accurate records to support financial controls and audit requirements.
  

Stakeholder Support & Continuous Improvement

• Work collaboratively with customers, internal and external stakeholders to resolve account matters.
  
• Identify opportunities to improve AR processes and controls.
  
• Provide support to the wider Accounting & Finance function as reasonably required.
  
• Undertake other reasonable duties requested by management to support the effective operation of the department or Company.
  

Health & Safety

• Always perform safe work practices to minimise health & safety risks.
  
• Follow the H&S procedures for hazard, incident, and injury reporting.
  

Learning & Development

• Participate and attend any training that is related and required for to the role.Any other reasonable requests by Management to facilitate the smooth operations of the Company.
  

Key Relationships

Internal

• Accounting & Finance
  
• Retail Operations / Dealerships
  
• Sales, Parts & Service
  
• Honda Financial Services
  
• Payroll
  
• Other internal stakeholders as required
  

External

• Customers, dealers and trade partners
  
• Finance and leasing companies
  
• Banking and payment service providers
  
• Credit reporting agencies
  
• Debt collection providers
  

Requirements

What You Bring

We’re looking for someone who:

Functional & Technical Competencies

To be successful in this role you will need to demonstrate the following competencies:

• Accounts Receivable & Credit Control
  
• Cash Receipting, Allocation & Reconciliation
  
• Debt Collection & Dispute Resolution
  
• Financial Reconciliation & Month-End Processing
  
• Financial Systems & Microsoft Excel
  
• Attention to Detail & Accuracy
  
• Customer Service & Stakeholder Communication
  
• Time Management & Prioritisation
  
• Problem Solving & Sound Judgement
  
• Confidentiality & Integrity
  

Qualifications

To be successful in this role you will have the following qualifications and experience:

Minimum

• Relevant experience in Accounts Receivable, credit control, debt collection or finance administration.
  
• Experience in cash receipting, account reconciliation and customer account management.
  
• Competency in Microsoft Excel and financial systems.
  

Desired

• Relevant qualification in Accounting, Finance or Business Administration.
  
• Experience in an automotive, retail, leasing or financial services environment.
  

Please Note

The requirements and responsibilities contained in this role profile are not meant to be allinclusive and may be adjusted as needed.

Benefits

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!
  

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.