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MASS HIRING! | Vietnamese Customer Support

60000 - 85000 Php
Full-time

J-K Network Services

Company Profile: It is an IT software company who are delivering high quality and cost effective products and platforms to their clients 

Position: Vietnamese Customer Support (5 Heads Needed) 

Industry: IT- BPO Company

Salary: Php 60,000- Php 85,000 Monthly 

Schedule: 5 days per week (Shifting schedule) 

Location: Makati City

Worksetup: Work onsite

Benefits:

  • 27 Vacation Leave
  • 15 Sick Leave
  • Allowance
  • Work VISA
  • FREE Accommodation
  • FREE Travel Allowance
  • Salary increase (Performance based)
  • Annual Bonus 

Requirements:

  • Vietnamese national can speak in English
  • willing to relocate or in the Philippines
  • No Experience required
  • Open to Undergraduates
  • With experience is a plus but not required 

Responsibilities:

  • Responding to customer’s questions via phone and/or live chat
  • Maintaining and updating customers’ accounts
  • Responding to customers’ complaint, determining the cause of the issue, selecting and explaining the best solutions to the customer
  • Collecting and analyzing customer’s feedback for service improvement.

Endorsement Process:

  • Initial Interview 
  • Final Interview with Hiring Manager
  • Job Offer

Vacancy posted a month ago
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