Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries and provide exceptional service via phone, email, and chat.
- Assist customers in troubleshooting problems with products or services.
- Maintain accurate records of customer interactions and transactions.
- Foster positive relationships with customers to enhance satisfaction and loyalty.
- Collaborate with team members to improve customer support processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Proficiency in English language and strong interpersonal skills.
- Responsibilities and Duties: Ability to handle customer queries efficiently and effectively.
- Qualities and Traits: Excellent people skills with a friendly demeanor.
- Working Conditions: Standard office hours with potential for shift work in a call center environment.
Vacancy posted 10 days ago
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