Customer Service Representative
Full-time
Metacom Careers
Description - Assist customers by answering inquiries and resolving issues via phone, email, or chat.
- Provide product and service information to customers in a clear and concise manner.
- Document customer interactions accurately for follow-up actions.
- Collaborate with team members and other departments to enhance customer satisfaction.
- Maintain a positive attitude and deliver high-quality service consistently.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong English language proficiency.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Proficient in call centre operations.
- Qualities and Traits: Strong interpersonal and people skills.
Vacancy posted 9 days ago
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