Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Customer Service Representative (Healthcare Account)
As a Customer Service Representative, you will assist customers by handling inquiries, resolving concerns, and providing accurate information about healthcare-related services over the phone. You will deliver professional customer support while following company policies and quality standards.
Key Responsibilities:
- Answer inbound customer calls in a professional and courteous manner.
- Assist customers with account inquiries, benefits, billing, or general concerns.
- Provide accurate information and resolve customer issues efficiently.
- Document customer interactions and update account records.
- Meet performance, attendance, and quality standards.
- Follow company policies and data privacy guidelines.
Qualifications:
- College graduate (any course).
- Good English communication skills.
- Willing to work on-site in Cavite.
- Open to shifting schedules, including weekends and holidays.
- Customer service experience is an advantage but may not be required, depending on the hiring requirements.
Work Setup:
On-site (Cavite)
Virtual or onsite application process available.
Healthcare Account
Salary: Up to ₱19,000 (depending on qualifications and hiring guidelines).
Vacancy posted 7 days ago
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