Customer Service Associate - Urgent Hiring!
Full-time
Bosch Group
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
Primary Function
The associate manages customer service support for order management and cash management (e.g. execute checks and tasks in SAP and customer portal, flag mismatches/defects, following standard operating procedures) as well as customer service support for Advertising invoice management.
Responsibilities:
- Manages and executes tasks according to HQ department instructions and requests
- Responds to HQ department email inquiries in a timely manner
- Searches required information using available resources
- Executes daily or ad hoc order checks in SAP and customer portal
- Adjusts order lines in SAP and in customer portal
- Flags order and delivery related mismatches/defects to HQ department
- Executes booking related checks and tasks
- Creates credit/debit notes in SAP
- Creates and tracks financial disputes in customer portal
- Creates approval requests for price maintenance/changes
- Flags automation related issues (e.g. bot, Macros) to HQ department
- Executes checks for advertising invoices
- Flags defects related to advertising invoices to HQ department
- Adds booking details for advertising invoices in PISA approval system
- Participation with service optimization through continuous improvement process activities
- Taking part in training and other learning opportunities to expand knowledge of company and position
Qualifications
- With at least 1 to 2 years experience in customer service environment (Order and Cash Management)
- Good English communication skills (verbal and written)
- Basic knowledge in MS-Office (Excel, Word, Power Point, Outlook)
- A natural communicator, adapting your style to each customer
- Confident and willingness to learn, with the ability to deliver an excellent customer experience from start to finish
- Innovative and solution orientated mind-set
- Ability to work under pressure and good team engagement
- Amenable to work at night
- Willing to work asap
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Service Associate - Urgent Hiring! in Taguig vacancy
- ...by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our... ...and optimizes business processes for our customers. Job Description Follow up customer...
- ...to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience... ...in the credit card business, particularly in credit fraud, customer service, or merchant servicing; and has understanding of the...
775000 $ per day
...is primarily responsible for providing customer service support according to the scope of work... ...curriculum), College undergrads, college grads, associate degree graduates. Accepting... ...of conviction or arrest as part of the hiring process. Accenture is committed to providing...- ...processed and met within the agreed TATs # Ensures the timely resolution of any queries, requests, complaints received through SLIMTC's Customer Assistance Mechanism ~ Help grow and achieve the SLIMTC UITF sales through the following: a. Serve as the main point of...
- ...Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold...
- ...WHERE GREAT SERVICE MEETS GREAT PERKS! Deliver great experiences while enjoying a supportive team culture, exciting engagement activities... ...Location: Work in BGC, Taguig (Day Shift!) Your Profile in Customer Service Must possess great communication and comprehension...
- ...independently lead and execute on following service excellence pillars: • Continuous... ...Quality management system • Voice of Customers (VOC) The candidate must be a self-starter... ...a lifetime. And with a commitment to hiring and developing the most passionate...
- Customer Service Representative (Blended Account) Position Description We are hiring for Customer Service Representative (Blended) Your future duties and responsibilities Your future duties and responsibilities - Analyze customer data to provide the client...
- ...What Customer Service Operations contributes to Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through data analysis, contract administration, and problem resolution. Customer Service Operations is...
775000 $ per day
...powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries,... ...or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment...- ...one of the largest banking and financial services organisations in the world, with... ...Contributes towards maintaining and improving customer relationships by assisting VP/AVP Fund... ..., transfer agents Due to the urgent hiring need, candidates with immediate right to...
- ...related course ~Demonstrates excellent verbal and written communication skills ~Has strong interpersonal and problem-solving abilities ~Maintains a customer-oriented mindset and stays calm under pressure ~Proficient in Microsoft Office, Google Workspace, and Canva...
- ...We are building a pool of Customer Service Representatives to support our US or AU-based clients. The ideal candidate will be the first point of contact, providing exceptional service and resolving inquiries via phone, email, and chat. Experience in a US or AU-facing...
- ...Position Overview: The Customer Support Representative will serve as the first point of contact to customers and must be focused... ...Collaborate with management teams to stay updated on new products, services, and policies ● Record customer information within our...
- Member Service Associate (HR Helpdesk) Position Description Members Services Associate (HR Associate) responsibilities include to provides HR end to end support to members via support tickets or via call. Your future duties and responsibilities • Function as...
- ...Specialist Role Rank Supervising Associate | 64 Current Rank CS 64 The opportunity... ...partnerships with Global Delivery Services, external vendors and other key... ...logistics and client needs. • Exceptional customer service skills with a proactive approach...
- ...Location: BGC, Taguig City Industry: Information & Communication Technology About the Job: Join our client team as a Customer Service Representative in Healthcare - Voice Account, where you'll provide compassionate assistance to patients and clients. Youll be...
- ...Visual Design Role Rank Supervising Associate – Art Director | 64 Current Rank CS... ...and advocate the same to team members and customers • Provide creative and art... ...What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery...
- ...working world for all. Learning Deployment Coordinator – Associate In the Deployment team, we are responsible for delivering an... ...Learning & Development Leader Key stakeholders : Service Line Business Teams Purpose : To support the learning...
- ...Marketing Program Coordinator Role Rank Associate | 66 Current Rank CS 66 The... ...Coordinator within EY Global Delivery Services (GDS) Brand & Marketing pillar. We work... ...events environment. • Exceptional customer service skills with a proactive approach...
- ...infrastructure investment worldwide, our services are in great demand. We... ...Instructions and Forms are associated with the FAQs and Knowledge... ...processes, improve customer experience, and increase productivity... ...process and take any fraudulent hiring activity seriously. To...
775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems... ...records of conviction or arrest as part of the hiring process. Accenture is committed to... ...veteran employment opportunities to our service men and women. Please read Accenture’s...- ...Program Coordinator Role Rank Senior Associate | 65 Current Rank CS 65 The... ...Program Coordinator within EY Global Delivery Services (GDS) Brand & Marketing pillar. We work... ...and geographies. • Exceptional customer service skills with a proactive approach...
775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems... ...for maintaining and enhancing Java-based service applications running on a client’s automotive... ...of conviction or arrest as part of the hiring process. Accenture is committed to...775000 $ per day
...Operations teams to foster innovation and customer focus. Ensure adherence to ADM... ...technologies (Java, HTML, XML, JavaScript, web services). Hands-on experience developing... ...of conviction or arrest as part of the hiring process. Accenture is committed to providing...775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems... ...records of conviction or arrest as part of the hiring process. Accenture is committed to... ...veteran employment opportunities to our service men and women. Please read Accenture’s...- N/A EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries...
775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems... ...records of conviction or arrest as part of the hiring process. Accenture is committed to... ...veteran employment opportunities to our service men and women. Please read Accenture’s...775000 $ per day
Develop custom software solutions to design, code, and enhance components across systems... ...development across the Android framework, services, and HAL layers to deliver reliable connectivity... ...of conviction or arrest as part of the hiring process. Accenture is committed to...775000 $ per day
...RESPONSIBILITIES: Collect and recover customer receivables and debt. Ensure cash collection... ...is required, particularly in customer service. ~ Amenable to work Full Work in Office... ...of conviction or arrest as part of the hiring process. Accenture is committed to...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Associate - Urgent Hiring!. Be the first to apply!
