Customer Care Representative
Full-time
EasyDNA Philippines Outsourcing
We are currently hiring a full-time, office-based Customer Service Representative to support various international markets.
The role involve direct communication with clients via email, inbound and outbound phone calls, and live chat , as well as CRM case handling and coordination with internal departments . Applicants must be confident in managing calls and callbacks as part of their daily responsibilities. We are looking for proactive, detail-oriented professionals committed to delivering high-quality customer service in a fast-paced environment.
Role 2: CSR – Australia Market Focus
This role will focus exclusively on the Australian market. This includes responding to emails, managing live chats, and confidently handling both inbound and outbound calls. You’ll also assist with case management, customer communication, and internal coordination, ensuring a consistent and high-quality service experience.
- Minimum 2 years of CSR experience
- A confident and calm phone manner
- A clear accent (preferred but not essential)
- Australian working hours
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Care Representative in Angeles City vacancy
- ...Get Hired: Up to ₱30,000 + Bonus!Customer Service Representatives Needed. GROW YOUR CAREER WITH US! ? We are expanding our teams in PAMPANGA. We prioritize your professional future with a supportive management structure and great benefits. WHAT WE OFFER:...
- ...Description Provide exceptional customer service by responding to inquiries and resolving issues. Manage customer accounts and maintain accurate records. Collaborate with team members to improve service delivery processes. Follow up on customer feedback and...
- ...Description Provide exceptional customer service by promptly responding to inquiries via phone, email, and chat. Assist customers with product inquiries, order status, and troubleshooting issues. Maintain accurate records of customer interactions and transactions...
- ...Description Provide exceptional customer service via phone, email, and live chat. Assist customers with inquiries, complaints, and product information. Maintain accurate records of customer interactions in the database. Collaborate with team members to resolve...
- ...experience College graduates/freshers are welcome to apply for entry-level roles Job Role & Responsibilities Serve as the primary point of contact for international clients Ensure a positive customer experience Maintain professional service standards...
- ...Description Respond to customer inquiries and provide clear information regarding products and services. Assist customers with issues and resolve complaints promptly and efficiently. Maintain detailed records of customer interactions and transactions. Collaborate...
- ...Description Respond to customer inquiries via phone, email, and chat promptly. Resolve customer issues and complaints efficiently while maintaining a high level of service. Document customer interactions and feedback in the company database. Assist in the...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with team members...
- ...Responsible for providing exceptional customer service to Premier clients, building strong relationships, and resolving issues promptly... ...that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service...
- ...The Customer Service Representative is responsible for delivering exceptional customer support via voice and email channels. This role requires strong communication skills and the ability to handle inquiries from Territorial Representatives , address escalated cases...
- ...ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help... ...with industry-leading compensation. And Care More in a culture that treats you like... ...professional Customer Service Call Center Agents to represent our clients professionally by providing...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers. Handle customer complaints and resolve issues effectively to ensure customer...
- ...Responding promptly to customer inquiries and complaints via phone, email, and live chat Gathering customer information, assessing... ...as necessary. Proven experience as a customer service representative or similar customer service role Strong communication, interpersonal...
- ...Description Respond promptly to customer inquiries via phone, email, or chat. Manage and resolve customer complaints effectively and efficiently. Provide accurate information on products and services. Assist customers in navigating the website and using online...
- ...tasks simultaneously. Must be able to work under pressure, delineate priorities when workload is abundant. Must be able to represent the company in a professional manner. Must maintain HIPAA (Health Insurance Portability and Accountability Act) compliance in accordance...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and issues in a timely manner. Maintain a positive attitude while handling customer feedback. Document interactions and update customer accounts accurately. Collaborate...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer complaints effectively and efficiently. Assist in maintaining customer records and updating information as required. Collaborate with team...
- ...Description Interact with customers to provide and process information in response to inquiries, concerns, and requests. Resolve product or service issues by clarifying the customer's complaint and determining the cause of the problem. Provide accurate, valid,...
- ...Provide exceptional customer support via phone, email, and chat. Resolve inquiries and issues promptly and accurately. Maintain detailed records of customer interactions. Collaborate with team members to enhance service quality. Assist in training new staff...
- ...Description Assist customers with inquiries and provide high-quality support via phone, email, and chat. Resolve product or service issues by clarifying the customer's complaint and determining the cause. Maintain a positive, empathetic, and professional attitude...
- ...We’re Hiring: Customer Service Representative! Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! We are currently on the lookout for a Customer Service Representative to join our team...
- ...Description Provide exceptional customer service through various communication channels, including phone, email, and chat. Ensure timely and accurate resolution of customer inquiries and complaints. Maintain up-to-date knowledge of company products and services...
- ...Provide excellent customer support via phone, email, and chat. Resolve customer inquiries and complaints efficiently. Maintain accurate customer records and documentation. Collaborate with team members to enhance service quality. Stay up-to-date with product...
- ...Provide support for customer technical issues through phone, email, or chat Troubleshoot and resolve common software, hardware, and network-related concerns Accurately log interactions and solutions in the support system Collaborate with higher-tier support for...
- ...Description Assist customers with inquiries and provide excellent customer support through various channels. Manage scheduling and appointments, ensuring timely follow-up and correspondence. Resolve customer complaints and problems efficiently, aiming for complete...
- Job Requirements College graduate of any 4-year course With Sales or CSR experience but fresh graduates are also welcome to apply Personable, attentive and trainable Strong interpersonal skills Strong verbal communicator Confident w/ phone inquiries ...
- ...We are seeking detail-oriented individuals for our Customer Service team. If you prefer written communication and are looking for an Easy Account with a streamlined workflow, this is the position for you. Why You Should Apply Primarily Non-Voice: 90% of tasks involve...
- ...Description Assist customers with inquiries, providing solutions and guidance as needed. Manage and resolve customer complaints in a professional manner. Document customer interactions and maintain accurate records. Provide product and service information to...
- ...Assist customers, resolve inquiries, and provide excellent service. Serve as the primary point of contact for customers, addressing inquiries and resolving issues. Provide accurate information about products and services. Document customer interactions and feedback...
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries, issues, and product information effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Representative. Be the first to apply!
