Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
- Assist in training new team members on customer service procedures.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1-3 years of customer service experience
- Skills and Competencies: Strong communication and problem-solving skills
- Responsibilities and Duties: Ability to handle difficult customers with patience and tact
- Qualities and Traits: Friendly and approachable demeanor
Vacancy posted 8 days ago
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