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Customer Service Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Provide exceptional customer service to enhance customer satisfaction.
  • Respond promptly to customer inquiries via phone, email, and chat.
  • Resolve customer issues efficiently while maintaining a positive attitude.
  • Assist in sales processes by understanding customer needs and making appropriate product recommendations.
  • Maintain accurate records of customer interactions and transactions.

Requirements

  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 1–3 years.
  • Skills and Competencies: Proficiency in English, strong customer service skills, excellent problem-solving abilities.
  • Skills and Competencies: Ability to work effectively in a team environment.
  • Skills and Competencies: Sales pitching and closure experience.
  • Qualities and Traits: Strong organizational skills and attention to detail.
Vacancy posted 8 days ago
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