Customer Service Representative (CSR)
18000 - 28000 PhpFull-time
Gratitude Inc
WORK SETUP: Onsite
SALARY: ₱18,000 – ₱28,000
EXPERIENCE: 1 to 4 years
PREFERRED BACKGROUND: Utilities, Telecom, Insurance, Banking & Financial Services
We are seeking Customer Service Representatives to handle customer inquiries, resolve concerns, and provide exceptional service. This role requires strong communication skills and a customer-focused mindset. Key Responsibilities
Handle inbound customer inquiries via phone, email, and chat Resolve customer concerns and issues efficiently Provide accurate information on products and services Document interactions accurately in the system Meet quality, productivity, and customer satisfaction goals Qualifications
Must be completed 2 years in College or finished Associate Degree Course – required 1 to 4 years of relevant experience – required Preferred background: Utilities, Telecom, Insurance, Banking & Financial Services Must be willing to work in the assigned shift and location Must have the following mandatory documents on hand: TOR (Transcript of Records) Diploma Certificate(s) of Employment (COE)
Vacancy posted 9 days ago
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