Hotel Reservation Agent - Freshers are welcome
27000 PhpTelesys
This position requires local presence. Please view similar jobs below.
Call Center Agent Hiring | Hotel Reservation Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US Compensation & Benefits
- Up to ₱27,000 monthly basic salary
- Performance incentives and bonuses
- Paid training and development programs
- Clear career growth opportunities
- Supportive and team-oriented environment
- Coaching, mentorship, and continuous feedback
- Employee recognition programs
- Long-term career development focus
- Handle customer inquiries via phone, chat, or email
- Assist guests with hotel bookings and reservations
- Process cancellations, rebookings, and modifications
- Provide accurate information on room availability, rates, and hotel policies
- Resolve customer issues efficiently and professionally
- Document all customer interactions in the system
- Escalate complex concerns when necessary
- Meet quality, productivity, and customer satisfaction targets
- No experience required
- High School or Senior High School graduate (college level or graduate is an advantage)
- Open to fresh graduates and career shifters
- Good English communication skills, both verbal and written
- Customer-focused and detail-oriented
- Basic computer skills and ability to multitask
- Willing to work onsite in Malate, Manila and on shifting schedules
- Alabang
- Manila
- Makati
- Pasay
- Parañaque
- Taguig
Vacancy posted 4 days ago
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