HR Specialist/Assistant
Full-time
One Call Solutions
Company Overview
One Call Solutions is a leading in-house provider of comprehensive business solutions. We are dedicated to creating a supportive and thriving work environment for our employees by offering a unique "stay-in" arrangement. Our model is designed to eliminate the logistical and financial burdens associated with daily commuting and living expenses, allowing our team members to focus entirely on their professional growth and success.
At One Call Solutions , we believe that an employee's well-being is paramount. That's why we provide free, on-site accommodation and daily complimentary meals for all our staff. This is not a work-from-home setup; instead, it's a dynamic, collaborative on-site community where you live and work alongside your colleagues.
There are no collection fees or hidden charges for these benefits—they are an integral part of our commitment to our team.
- By removing the stress of rent, utilities, and daily food costs, we empower our employees to save more, enhance their skills, and enjoy a balanced lifestyle. Our "stay-in" model fosters a strong sense of camaraderie and teamwork, making One Call Solutions more than just a workplace—it's a supportive community dedicated to excellence.
- Provide exceptional customer service by addressing customer inquiries efficiently and effectively.
- Communicate clearly and professionally with customers via phone, email, or chat.
- Assist customers with product-related questions and resolve issues to ensure customer satisfaction.
- Document customer interactions and feedback accurately in the company's system.
- Collaborate with team members to improve processes and enhance the customer service experience.
The Human Resources plays a critical role in managing the full employee lifecycle, including talent acquisition, onboarding, employee relations, compensation, benefits, training, and compliance. This role serves as a key resource for both employees and management, fostering a positive and productive work environment aligned with the company's goals and legal requirements.
Key Responsibilities
1. Talent Acquisition & Onboarding
- Recruitment: Assist in developing recruitment strategies, create and post job descriptions, screen resumes, schedule interviews, and manage the Applicant Tracking System (ATS).
- Hiring & Onboarding: Extend job offers, conduct background checks, manage all new-hire paperwork, and coordinate and lead the new employee orientation and onboarding process to ensure a smooth transition.
2. Employee Relations & Development
- Employee Support: Serve as a primary point of contact for employee inquiries regarding HR policies, benefits, and general workplace issues.
- Conflict Resolution: Assist in resolving employee grievances and disciplinary issues, conducting investigations as necessary, and recommending appropriate corrective actions.
- Performance Management: Support the performance review process, including goal setting, feedback sessions, and providing guidance to managers on performance improvement plans.
- Training: Coordinate and administer employee training programs, including compliance, professional development, and management training.
3. Compensation, Benefits, & Administration
- Benefits: Administer employee benefits programs (e.g., health insurance, 401k, PTO), assist with open enrollment, and handle employee leave requests (e.g., FMLA).
- Payroll Support: Provide support for payroll processing, including tracking hours, managing deductions, and ensuring accurate and timely compensation.
- HRIS & Record Keeping: Maintain accurate, confidential employee data in the Human Resources Information System (HRIS) and personnel files, ensuring data integrity and compliance.
4. Compliance & Policy Management
- Legal Compliance: Ensure the company's HR policies and practices comply with all federal, state, and local employment laws and regulations.
- Policy Implementation: Develop, communicate, and enforce company policies and procedures, including maintaining and updating the employee handbook.
- Workplace Safety: Assist in implementing workplace safety programs and coordinating with management on workers' compensation claims.
Government and Regulatory Compliance
- Document Management: Prepare, submit, and maintain all necessary government-related employment paperwork, permits, and regulatory filings (e.g., tax forms, social security contributions, mandated health/safety forms, labor statistics reports).
- Compliance Monitoring: Stay up-to-date on changes to national, state, and local labor laws and regulations to ensure the company's policies and procedures remain compliant.
- Audit Support: Act as the primary point of contact for external and internal audits related to HR compliance and employee records.
- Record Keeping: Manage and maintain accurate, secure, and confidential employee files, both digital and physical, in line with legal retention requirements.
Employee Benefits Administration
- Benefits Enrollment & Changes: Manage the end-to-end administration of all employee benefits programs (e.g., health insurance, dental, retirement plans, paid time off, life insurance). This includes processing new enrollments, terminations, and changes in status.
- Liaison: Serve as the primary contact for benefits providers and vendors, resolving claims or issues that arise and ensuring smooth plan operation.
- Information Dissemination: Clearly communicate benefit options, eligibility, and plan changes to employees through orientations, presentations, and written materials.
- Leave Management: Administer employee leave programs (e.g., FMLA, sick leave, parental leave) in accordance with company policy and legal requirements.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1+ years of proven experience as an HR Generalist, HR Coordinator, or in a similar role.
- In-depth knowledge of HR functions, best practices, and labor laws.
- Proficiency with HRIS/HRMS and Microsoft Office Suite (Word, Excel, PowerPoint).
- Exceptional communication and interpersonal skills with the ability to build effective working relationships at all levels.
- Ability to handle sensitive, confidential information with the highest degree of integrity and discretion.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the HR Specialist/Assistant in Quezon City vacancy
- ...Support payroll processing and benefits administration to ensure accuracy and compliance. Maintain accurate employee records and assist with HR reporting and metrics. Requirements Educational Qualifications: Bachelor’s degree Psychology/ Human Resources....
- ...The HR Assistant is responsible for providing assistance with recruitment, employee relations, onboarding, payroll, benefits administration, training, and maintaining accurate employee records. Qualifications: Bachelor’s degree in Human Resources, Business Administration...
- ...Description Assist in the recruitment process by sourcing candidates and conducting interviews. Support HR initiatives including onboarding and employee engagement activities. Maintain employee records and update HR databases as required. Coordinate training...
- ...JOB DESCRIPTION The HR Assistant will provide administrative support across recruitment, onboarding, records, and employee services. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team....
- ~ Assist in HR processes and employee engagement activities ~ Manage and maintain employee 201 files and records ~ Support day-to-day HR operations and administrative tasks ~*Bachelor’s degree in Human Resources, Psychology, Business Administration, or any related...
- ...Provide administrative support to ensure efficient operation of the office. Assist in the preparation of documents and reports. Manage calendars, schedule meetings, and coordinate travel arrangements. Maintain and organize files and records. Handle...
- ...time to time Prepare and submit daily recruitment reports progress as required Keep up-to-date with the latest HR trends and best practice. 2. Assist with performance management and regularization procedures. Preparation of Performance Evaluation form and...
- ...Job Summary: The HR Staff will support the day-to-day operations of the Human Resources Department, including recruitment, employee... ...support to ensure smooth HR processes. Responsibilities Assist in the end-to-end recruitment process (job posting, screening, scheduling...
- ...completion of all pre-employment requirements and preparation of job offers and contracts. Maintain organized and up-to-date 201 files and HR records. Coordinate onboarding and offboarding processes including exit interviews, clearances, and final pay. Administer...
- ...Keep the gears of HR running smoothly — join us as an HR Assistant! We’re on the lookout for an organized and proactive HR Assistant to support day-to-day human resources operations at our Head Office in Quezon City. Location: 35 San Antonio Street, San Francisco...
- ...Assist in recruiting and onboarding processes Maintain employee records and HR databases Support training and development initiatives Facilitate employee engagement activities Ensure compliance with labor laws and regulations Assist in performance review...
- ...conflict resolution Prepare memos, notices to explain (NTE), and other HR documentation Ensure integrity, confidentiality, and professionalism in handling sensitive employee matters Assist in the development and implementation of HR policies and procedures...
- ...Assist in recruitment processes, including job postings and candidate screenings. Maintain employee records and ensure compliance with... ...required. Experience Level: Less than 1 year of experience in HR roles, preferably in recruiting or employee relations. Skills...
18000 Php
...Job Title: Recruitment Assistant Location: No. 9 Palanza Street, Quezon City Start Date: Immediate Hiring Responsibilities: Source, screen, and interview candidates for various positions across branches Maintain and update applicant databases and...- ...sourcing, and interviewing candidates. Facilitate employee onboarding and orientation to ensure a smooth transition for new hires. Assist in maintaining employee records and databases related to payroll, benefits, and performance management. Support employee...
- Manage travel bookings, flight itineraries, and related documentation Manages meal orders for employees, including billing and payment processing. Monitors and tracks the status of various documents to ensure timely completion and submission. Support office events...
- ...Role We are looking for a Human Resources Assistant who is capable of end-to-end recruitment, employee file management, and policy development... ...matters (release of Memorandums and Announcements) Other HR tasks as necessary Qualifications: An educational background...
- ...Support recruitment processes, including job postings and candidate screening. Assist in onboarding and training new employees. Manage employee records and maintain HR databases. Coordinate employee benefits and payroll processes. Facilitate employee relations...
- 1. Facilitate the hiring, selection and placement of employees. 2. Assist the Operations Manager in the preparation of Training and Development Plan. 3. Coordinate the implementation of the training and development plan. 4. In coordination with all the concerned managers...
- ...accuracy and confidentiality. Administer compensation and benefits, leave management, and employee attendance. Assist in the implementation of HR policies, procedures, and company rules and regulations. Handle employee concerns and support employee engagement...
- ...concerns, grievances, and disciplinary actions Ensure compliance with company policies and labor laws Maintain employee records and HR documentation Support employee engagement and retention initiatives Qualifications: Bachelor’s Degree in HR, Psychology,...
- ...Description Assist with the recruitment process, including job postings, screening resumes, and coordinating interviews. Maintain employee records and HR databases with accuracy. Support onboarding processes by preparing documentation and facilitating orientation...
- ...tracking attendance/leave, updating HRIS. Payroll & Benefits : Assisting with payroll processing, resolving errors, managing benefit... ...inquiries and vendor communication. Administrative Tasks : Managing HR emails, scheduling meetings, preparing reports, handling general...
- Provides administrative support for the human resources department by managing employee records, assisting with recruitment, and handling onboarding.
- ...changes that could increase productivity Provide recruiting assistance and candidate screening and assessment Select the most qualified... ...regarding hiring and firing Knowledge and expertise in HR policies and procedures Significant knowledge of the hiring process...
- ...environment. Maintaining employee databases, attendance records, and performance information. Supporting HR initiatives and providing administrative assistance to HR managers. Interpersonal & Communication Skills: To interact effectively with employees and...
- ...Assist in recruitment processes, including job postings and candidate screenings. Support onboarding procedures and employee orientation... ...processes, screen candidates, manage job postings, and support HR initiatives. Maintain employee records and assist in administration...
- ~ An HR Officer (Human Resources Officer) is responsible for managing various HR functions within an organization. They play a key role in recruitment, employee relations, performance management, compliance, and employee development. HR Officers ensure that the organization...
- ...About the role Are you an experienced HR professional looking to join a dynamic and growing organization? We're seeking an enthusiastic... ...and benefits administration. What you'll be doing # Assisting with the full cycle of the recruitment process, including posting...
- Responsible for the end-to-end process of identifying, attracting, and hiring qualified candidates to meet an organization's manpower needs. Their role serves as a bridge between the company's hiring managers and prospective employees, ensuring that the talent acquired...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to HR Specialist/Assistant. Be the first to apply!
