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CSR Telco - No Experience Apply Now Davao City

Full-time

Caldwell Communications Careers

Customer Service Representative – Telco Davao City | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry. Job Description We are seeking Telco Customer Service Representatives to provide support for customer inquiries, account concerns, and service-related requests while ensuring accurate information and quality service at all times. Responsibilities:

  • Respond to customer inquiries via phone, chat, or email
  • Provide guidance on account services, billing, and technical concerns
  • Assist with documentation and account-related processes
  • Accurately record all customer interactions
  • Escalate complex issues to supervisors when needed
  • Maintain service quality and performance standards
Schedule & Training:
  • Shifting schedules, including nights and weekends
  • Paid training on telco systems and company processes
Requirements:
  • At least High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
  • No experience required (Freshers are welcome)
  • Strong English communication skills
  • Customer-oriented with willingness to learn
  • Basic computer knowledge and multitasking ability
  • Willing to work onsite in Davao City
Why Join Us
  • Competitive pay and performance incentives
  • Exposure to telco accounts and industry experience
  • Supportive, collaborative, and growth-focused environment
Apply Now Join Caldwell Communication and start your career in telco support while building a stable and rewarding future in the BPO industry.

Vacancy posted a month ago
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