Telco Account Agent: No Experience Required - Davao

About the Role We are hiring Customer Service Representatives (Telco Account) in Davao City. This role offers competitive compensation, performance-based incentives, paid training from Day 1, and strong career growth opportunities within the BPO industry. You’ll be part of a professional, people-first environment designed for long-term development and stability. Job Overview As a Telco Customer Service Representative, you will handle customer inquiries, account concerns, billing issues, and service requests while ensuring accurate information delivery and high-quality customer service. Key Responsibilities Respond to customer inquiries via phone, chat, or email Assist with billing, account management, and service-related concerns Provide accurate information and solutions to customer issues Document all customer interactions properly Escalate complex concerns to supervisors or higher support teams Maintain service quality, accuracy, and productivity standards Schedule & Training Shifting schedule (including nights, weekends, and holidays) Paid training on telco systems, tools, and processes Qualifications High School Graduate (Old Curriculum), ALS Graduate, Senior High School Graduate Open to fresh graduates (no BPO experience required) Strong English communication skills Customer service-oriented mindset Basic computer literacy and multitasking ability Willing to work onsite in Davao City Why Join Us Competitive salary package with incentives Exposure to telco accounts and industry experience Supportive and growth-focused work environment Career advancement opportunities in the BPO industry Apply Now! Start your career in the BPO industry and build a stable, rewarding future in customer support.