After Sales Customer Service Representative
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional post-sale support to ensure customer satisfaction and retention.
- Assist customers with inquiries regarding products, services, and order status.
- Resolve customer complaints and issues in a timely and effective manner.
- Obtain customer feedback and report findings to improve service quality.
- Collaborate with internal teams to enhance product offerings based on customer needs.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field
- Experience Level: 1–3 years in customer service or a related role
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Problem-solving abilities with a focus on customer satisfaction
- Qualities and Traits: Empathetic, patient, and detail-oriented
- Responsibilities and Duties: Ability to work well in a team-oriented environment
- Working Conditions: Office-based with occasional remote work flexibility
Vacancy posted 6 days ago
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