Customer Service Representative
Full-time
NextPath SearchFirm Inc.
- Assist customers with inquiries via phone, email, and chat.
- Process orders, refunds, and exchanges efficiently.
- Maintain a positive attitude towards customers at all times.
- Document customer interactions and feedback for quality assurance.
- Collaborate with team members to improve service processes.
- Upselling
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: Less than 1 year of experience in customer service or sales.
- Skills and Competencies: Strong public speaking and negotiation abilities, effective sales support and training skills, proficiency in Customer Relationship Management.
- Working Conditions: Office-based environment with regular interaction with customers.
- Qualities and Traits: Detail-oriented, excellent presentation skills, and a proactive approach to outside sales.
Vacancy posted 9 days ago
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