Healthcare Representative - Taguig City
Full-time
TASQ Staffing Solutions Inc.
Description
We are seeking Healthcare Representatives to join a growing team in Taguig City. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring a positive experience through effective communication and support.
Key Responsibilities
- Handle inbound and outbound calls related to healthcare inquiries, scheduling, and patient support
- Assist customers with questions about insurance coverage, benefits, and claims
- Provide accurate information regarding healthcare services, protocols, and procedures
- Collaborate with healthcare professionals to resolve patient issues in a timely manner
- Maintain detailed records of customer interactions
- Educate customers on available health plans and services
- Achieve performance metrics and contribute to team goals
Requirements
- Must be a College Graduate with a degree in healthcare-related courses (Pharmacy, Medicine/Alternative Medicine, Nursing and Life Sciences)
- Must have at least 3 months of relevant experience
- Knowledge with clinical terms and pharmacovigilance is a plus
- Excellent communication skills in both spoken and written English
- Amenable to work on a hybrid set-up in Taguig City
- Amenable to work on shifting schedule
Benefits
- Free HMO
- Free Dependents
- Night Differential
- Program Incentives
Please note that this is contingent to the final company or account you'll be profiled to.
Vacancy posted 11 hours ago
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