CSR-Healthcare Account (Taguig)
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Provide excellent customer service and support to healthcare clients via phone, email, and chat.
- Assist clients with inquiries regarding healthcare products and services.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with healthcare providers to resolve patient issues efficiently.
- Ensure compliance with industry regulations and company policies throughout interactions.
- Educational Qualifications: High School Diploma or equivalent required; Senior High School preferred.
- Experience Level: Entry-level (0–2 years of experience in customer service preferred).
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Empathetic and patient with a commitment to customer satisfaction.
- Responsibilities and Duties: Ability to handle challenging conversations with professionalism.
- Working Conditions: Must be able to work in a fast-paced and evolving environment.
Requirements
Vacancy posted more than 2 months ago
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