(C) Airline Account - Customer Service Agents
Sapient Global Services
Still stuck in a job or situation that doesn’t challenge or reward you?
Maybe it’s time to make a move—and we’re making it easy for you.
Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?
What Your Day Looks Like:
- Handle customer concerns through voice and/or non-voice channels.
- Resolve concerns with empathy and efficiency
- Process orders, returns, and account updates with accuracy.
- Work with a supportive team that wants you to succeed
- Hit key performance targets in customer satisfaction and efficiency.
What We’re Looking For:
- High school graduates (old curriculum), ALS passers, fresh grads welcome!
- No call center experience? No problem — we’ll train you.
- Good communication and problem-solving skills.
- Willing to work onsite in Metro Manila
- Career shifters and experienced CSR agents are welcome.
What You Get:
- Salary up to 25K + Monthly Commissions
- Career growth for consistent performers
- HMO coverage for you + 2 dependents starting Day 1
- Pioneer accounts (including easy, non-voice roles)
- Incentives, signing bonuses, and premium perks
- Shifting schedules — Day, Mid, or Night shifts
- Life Insurance & Retirement Plan for qualified hires
- Free coffee & biscuits (yes, we care about the little things!)
Why Sapient?
You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.
At Sapient, we give everyone a chance:
We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!
- ...Description Act as the primary contact for customer inquiries regarding airline services and bookings. Assist customers in resolving issues related to flight changes, cancellations, and refunds. Provide accurate information about airline policies, procedures,...
- ...We are looking for a motivated Customer Service Representative to join our International Airline account. The ideal candidate will provide exceptional support to airline customers through multiple communication channels, ensuring a seamless travel experience. Responsibilities...
- ...Description Provide exceptional customer service by responding to inquiries and resolving issues related to airline travel. Assist customers with bookings, changes, and cancellations to enhance customer satisfaction. Utilize problem-solving skills to address and...
- ...Job Title: Customer Service Agent (Travel Account) Location: Pasig City, Metro Manila (100% Onsite) Position Type: Full-Time, Permanent Salary... ...Interpretation: Accurately compute and interpret complex airline fare rules, IATA regulations, ticketing guidelines, and...
- ...Description Assist customers with flight bookings, changes, and cancellations. Provide information about airline services, policies, and procedures. Resolve customer inquiries and complaints efficiently and professionally. Maintain accurate records of customer...
- ...mission? You will help us deliver excellent service to our partner brands by performing... ...to schedules. Maintain member accounts whenever there are changes in their profiles... ...College level Must have at least 1 year customer service experience in a BPO set up...
- ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving... ..., and providing exceptional service with a courteous and professional... ...promptly and accurately. Handle account updates, service requests, and...
- ...Respond to customer inquiries via phone, email, and chat in a professional manner. Assist customers with product selection, account management, and troubleshooting issues. Document customer... ...with team members to improve service processes and enhance customer satisfaction...
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth... ...The role may be onsite or remote, depending on the assigned account. Qualifications: At least High School Graduate (old curriculum...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues effectively. Maintain a positive rapport... ...and customer satisfaction. Assist in managing customer accounts and provide back office support as needed. Requirements...
- ...We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process... ...services, and company policies. Process orders, returns, and account updates efficiently. Maintain high standards of customer...
- ...We are seeking a motivated and customer-oriented Call Center Agent to join our team. The successful candidate will handle inbound and/or outbound calls... .... Why pick us? Exciting Performance Bonuses & Account-Specific Allowances Career Advancement Opportunities...
- ...CALL CENTER AGENT | PURE VIRTUAL PROCESS We are looking for Call Center Agents to... ...Hiring JOB DESCRIPTION: • Handle customer inquiries through voice support • Provide... ...information regarding products, services, and accounts • Resolve customer concerns professionally...
- ...Customer Communication: Efficiently handle inbound requests and outbound outreach via phone, chat, email, and social media. Dispute... ...shipments, processing returns, and resolving payment issues. Data & Account Upkeep: Log every interaction details, open new customer...
- ...in Pasig. The role focuses on handling customer concerns, preventing cancellations, and... ...customers requesting to cancel or downgrade services Provide appropriate solutions to... ...center international voice experience (any account) Excellent communication and negotiation...
- ...are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- ...Description Provide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues efficiently and effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve...
- ...Responsibilities Coordinating and tracking shipments to ensure they arrive safely and on time . Assisting in the preparation of customer orders and shipping documents, such as invoices and customs forms. Maintaining accurate records of inventory, including monitoring...
- ...Description Provide excellent customer service and support via phone, email, and chat. Assist customers in resolving inquiries and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Educate customers about product...
- ...Key Responsibilities: Respond to customer inquiries through phone, email, or chat in a professional and timely manner. Assist with scheduling appointments and coordinating healthcare-related services. Verify and update patient or client information while maintaining...
- ...Customer Support: Answer inquiries, troubleshoot basic technical issues, and resolve customer complaints efficiently. Data Management... ...system. Product Knowledge: Stay updated on company products, services, and policies to provide accurate information. Escalation:...
- ...Assist customers with inquiries via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints and issues in a timely manner. Document... ...Job Title: Customer Service Agent Job Function: Customer Service Management...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a professional manner. Maintain detailed records of customer interactions and transactions. Work collaboratively...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide information about products and services, assisting customers with order placement and payment processes. Resolve customer complaints and issues efficiently...
- ...Description Provide exceptional customer service and support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and professionally. Assist customers with product information and service-related questions. Maintain accurate records...
- ...Description Assist customers with inquiries via phone, email, and chat. Resolve customer complaints efficiently and effectively.... ...customer interactions and transactions. Provide product and service information to customers. Upsell and cross-sell products when...
- ...Description Assist customers with inquiries and provide appropriate solutions. Handle customer complaints and ensure customer satisfaction... .... Collaborate with team members to improve customer service processes. Stay updated on product knowledge and company policies...
- ...Description Provide exceptional customer service across various channels including phone, email, and chat. Resolve customer inquiries and issues promptly and efficiently. Maintain accurate records of customer interactions and transactions. Collaborate with...
- ...Description Assist customers with inquiries and provide accurate information. Handle customer complaints and provide solutions in... ...Document customer interactions and maintain records as required. Collaborate with team members to enhance customer service quality....
- Provide clear and professional answers to various questions regarding Travel inquiries. Meet all productivity and quality requirements and guidelines. Model and work by the company's core values; and Achieve and maintain required metrics and goals. Open for...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to (C) Airline Account - Customer Service Agents. Be the first to apply!
