Customer Service Staff
Full-time
Celeraise Electronic Corp.
- Provide Exceptional Service: Respond promptly and professionally to customer inquiries, complaints, and requests across various channels (phone, email, chat, in-person) while maintaining a positive and empathetic attitude to ensure high levels of customer satisfaction.
- Problem Resolution: Research, analyze, and resolve customer issues efficiently, escalating complex problems to the appropriate internal teams when necessary, and following up to ensure timely and complete resolution.
- Documentation and Knowledge: Accurately document all customer interactions and transactions in the CRM system, and continuously maintain a strong, up-to-date knowledge of company products, services, policies, and procedures.
- College Graduate
- Pleasing Personality
- At least have 6 months or 1 year experience
- Celeraise Electronic Corp. Maguyam Road Carillo Drive Beside Hong Chang Compound Brgy. Bancal Carmona, Cavite 4116
Qualification
Company Information
Vacancy posted 18 hours ago
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