Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
- Follow up with customers to ensure satisfaction and address any further issues.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0-2 years of customer service experience.
- Skills and Competencies: Proficient in English language; strong customer service, people, and interpersonal skills; familiarity with call center operations.
- Qualities and Traits: Positive attitude, patience, and ability to work in a team environment.
- Working Conditions: Office environment with a call center setup; may require long hours in front of a computer.
Vacancy posted 21 days ago
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