Billing Manager
Full-time
DP World
About the role
This role is responsible for ensuring that all the related Air, Ocean, Value Added Services (VAS) operational accounting activities are executed properly and in a timely manner by the Operations teams. This role is in place to ensure that Air, Ocean & VAS Operations teams comply with the DP World rules and processes to ensure shipment accuracy and profitability of the shipment. She/He acts as a main bridge between the Air, Ocean, VAS Operations Teams, the Country Air, Ocean & VAS Operations Manager and the Country/ Regional Finance Business Controller. The main foci are:
- Revenue Monitoring & Management
- Timely and accurate invoicing.
- Cost Monitoring & Management
- Job Completion, Closure (Job Management) Monitoring & Management
- Continuous Improvement of Operational Accounting Activities
Key Accountabilities
Cost Monitoring and Management Cost
- Control the right level of accruals at shipment level and auto-matching accuracy. Ensure Operations are doing the right thing and are entering accruals in a timely manner
- Monitor level of Invoices with missing job references and identify main reasons to improve efficiency and accuracy
- Receive Report of Pending Invoices not yet posted (failed OCD) and action with Operations. Obtain reasons and actions from Operations. Provide reasons to Finance and Operations Management
- Monitor AP Registration and Matching Monthly Key Performance Indicators (KPI) and explain in detail when there are deviations from established targets (weekly and monthly)
- Identify root causes and set actions and timelines for deviations of supplier registration and matching with Operations and with Accounts Payable if necessary. Monitor deployment
- Communicate root causes, actions and timelines for deviations of supplier registration and matching to Local Management, Operations and to Finance
- Generate Automated Report to analyze accruals adjustments vs. posted costs and require justification from the business.
- Monitor Operations Performance
- Require justification from Operations
- Provide report and justification to Finance and Management
Revenue Monitoring & Management
- Control the right level of Revenue Accruals at shipment level which encompass to: - Monitor Operations Performance (completeness and timeliness) - Require justification from Operations for deviation to the process - Provide report and justification to Finance and Local Management for deviation to the process
- Ensure invoices are created by relevant operational departments for “non-invoiced or incomplete invoiced” job files
- Ensure an explanation from relevant operational departments is formally recorded for job files showing a high loss or a high profit (as per countries’ thresholds). This means to also: - Ensure a Reason Code is entered in the shipment by Operations - Provide report, justification and the overview to Finance and Local Management
- Monitor Credit Notes issued by relevant operational departments. Identify root causes and establish with Operations Corrective Actions and Continuous Improvement Plan. Provide Actions Plan to Local Management and Finance
- Provide first level of approval for Credit Notes – as applicable
- Monitor all Revenue Accruals and control of ageing in CR. Justify all Revenue Accruals retained beyond the Business & Accounting Rules to Local Management and Business Control
- Job File Financial Management
- Operational KPI
- Set action and timelines with Operations for deviations (Invoicing Timeliness, Unbilled shipments…) to achieve KPI
Job File Management
- Ensure proper registration of job files by relevant operational departments to ensure data accuracy for the business control reports and the financial reports. Perform daily health check activities
- Ensure timely closure of files in CR (e.g., “Job closed”) as per APAC KPI
- Train Operations on Operational Finance Key Performance Indicators rules and Operational Job Management process (“Job closed” …)
- Challenge the status quo for Continuous Improvement on all Job Financial Management
Operations Control KPIs & Continuous Improvement
- Monitor Ops Control KPIs with the country and put in place action plan to improve Communicate with Management & Operational Excellence
- Communicate with Cluster Operational Excellence & Country Managers to drive continuous improvement initiatives
Qualities, Skills & Experience
- Degree in logistics or equivalent
- A minimum of 10+ years of experience of general management
- A minimum of 6+ years of experience in Operations and Operational Accountings
- In-depth knowledge of Cost, Revenue management, Job Management
- Deep expertise in Finance, Operational Accounting, Reporting
- Process driven and always seeking for continuous improvement
- Proactive, take-charge leader driven to achieve
- Results-oriented. Professionally demanding with a track record of meeting and exceeding performance
- Strong analytical skills and mature judgement and decision-making
- With good interpersonal and communication skills demonstrating the ability to influence and develop relationships at the highest level in customer organizations
- Ability to develop highly collaborative and productive relationships internally
Equal Employment Opportunity (EEO)
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 115,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.
In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.
WE MAKE TRADE FLOW
Disclaimer:
There may be fraudulent job offers and recruitment schemes on social media and job boards or communicated by unsolicited emails. DP World will never request any payment or sensitive financial information from job applicants. To explore genuine career opportunities with DP World, please apply only through our official careers page or trusted platforms like LinkedIn, where we are a verified employer.
Vacancy posted 20 hours ago
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