Customer Billing and Utility Support
Metacom Careers
Provides customer support for utility accounts by assisting with billing inquiries, payment processing, account maintenance, service requests, and issue resolution. Ensures accurate account management, explains billing and service information, coordinates with internal teams to resolve customer concerns, and delivers timely, professional, and high-quality service while maintaining compliance with company policies and service standards.
Job Requirements & Responsibilities
-Must have at least 1 year of total BPO experience
-Should have at least 6 months of voice experience
-WITH either Telco or Sales experience
-Weekends off and permanent graveyard shift
- ...Job Responsibilities Payments Helping customers with anything related to paying their bills — receiving payments, checking if a payment went through, and confirming transactions. Billing Creating bills, applying discounts or fees, sending bills on time, and...
- ...What You'll Be Doing Supporting Utility Operations, you will join a team that keeps the lights, water, and gas on across our 10,000-home portfolio... ...-day will focus on utility bill payment, account takeovers,... ...with escalations, irate customers, and problem resolution. •...
- ...50% of your time on invoice processing and exception resolution, 30% on utility activations and deactivations, and 20% on property manager support. The split will evolve as the platform... ...variance ranges before they reach billing output. Route exception items through...
- ...field. Excellent attention to detail with strong analytical skills. Knowledge of the policies, procedures applicable to utility billing and collection services Solid understanding of accounting software and MS Office. Good communication and organizational...
- ...Key Responsibilities: 1. Prepare and Issue Accurate Billing Statements ~ Generate invoices and billing... ...and Disputes ~ Respond to customer inquiries regarding invoices, payments... ...in Monthly and Year-End Reporting ~ Support the finance department in preparing billing...
- ...OVER-ALL PURPOSE OF JOB: Responsible for ensuring accurate and timely billing of customer accounts and managing the collection of outstanding payments. This role involves generating invoices processing payments, maintaining accurate records, and coordinating with...
- ...refrigerators, air conditioners, televisions, washing machines, microwaves, and other essential home appliances. INDUSTRY: Distributor... ...Review and evaluate credit applications from customers, dealers, or retailers. Track due dates, overdue accounts, and...
- ...a. Job Summary: To appropriately bill and collect monthly dues from unit owners and tenants, as well as usage of amenities, water consumption... ...of billed assessments and money received versus the individual customer ledger 5. Maintain an updated file system for billing and...
- ...In-charge of creating Invoices and Job Orders for customer transactions and entering said transactions into the computer system. Coordinate with Sales Team, Service Team and Dispatching on all transactions. Counter checking all transactions processed by Sales and...
- ...Manage billing and collection processes, ensuring timely payments from clients. Prepare and send invoices, track payments, and resolve any discrepancies. Perform regular account reconciliations to maintain data accuracy. Assist in financial reporting and provide...
- ...Location: Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team as CSR for the non-voice... ...exclusive employee discounts A diverse, inclusive, and supportive workplace Ready to Start? Apply today and become part of...
- ...team. We're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer... ...improvement and innovation. About the role As a Player Support agent, you will be supporting the players of a Live game, assisting...
- ...Overview: We’re looking for a reliable and proactive team player who takes pride in... ...ideal for someone who values hands-on work, supports team operations, and is open to... ...Maintenance. Previous experience as a utility staff or similar role is an advantage...
- ...Process and manage medical billing and insurance claims efficiently. Contact insurance companies and payors to follow up on claim statuses and resolve billing issues. Ensure compliance with healthcare regulations and industry standards. At least 1 year of experience...
- ...Provide excellent customer service to members of company and the other individuals seeking assistance by answering questions about products or services, processing orders and handling complaints. Maintaining relationships with current customers by providing them with...
- ...to connect people, products, and providers all around the world... ...team to co-create value with our customers through our solutions in... ...end-to-end customer operational support for Air and Ocean shipments (International... ...visibility while supporting billing readiness and revenue...
- ...The Utility Staff is responsible for maintaining cleanliness, orderliness, and overall sanitation of the workplace. They assist in ensuring that office facilities, equipment... ...of cleaning materials and equipment. Support other departments with errands and assigned tasks...
- ...Description Assist with the daily operations of the facility, ensuring a clean and safe environment. Support various departments by providing utility services as needed. Maintain equipment and facilities in good working condition. Follow safety protocols and...
- Responsible for maintaining cleanliness and orderliness of the workplace while also handling delivery, collection, and external errands to support daily operations At least less than 1 year of experience At least Highschool graduate
- ...Perform cleaning, maintenance, and other utility tasks as needed. Follow safety protocols and assist in setup and operation of equipment.... ...protocols within the construction and engineering industry. Support with setting up and dismantling scaffolding, mixing concrete,...
- ...development tasks as assigned. Requirements: ~ Attention to detail and ability to follow instructions. ~ Bachelor’s degree in... ...or related functions. ~ Open to fresh graduates. ~ Excellent customer service skills. ~ Good communication and interpersonal skills....
- ...Maintaining cleanliness and order in various settings, including homes, hotels, and commercial spaces. Their responsibilities include cleaning, sanitation, and restocking supplies, often adhering to specific standards and safety regulations. -with work experience -able...
85000 Php
...what everyone owes before the bill even arrives. The friend who remembers... ...who manages the paluwagan and somehow never loses track. In... ...business, with the structure, support, and culture of First Focus... ...and database tools Strong customer service instincts — you can explain...- ...Customer Service & Sales Support VA Employment Type: Full-Time Hours: 40 hours per week Employment... ...: ₱30,000 Meal Allowance: ₱3,000 Utility Allowance: ₱4,000 Perfect... ...Benefits: Government-mandated benefits and HMO coverage after one (1) year of employment...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking... ...to manage the creation, tracking, and resolution of customer tasks within our... ...oriented roles. Exposure to collections, billing follow-ups, or accounts receivable...Remote job
- ...Description Deliver messages, documents, and packages promptly and efficiently. Maintain an accurate log of deliveries and pickups. Assist in the organization of files and documents as needed. Perform basic clerical duties such as sorting and distributing mail...
- ...Is responsible for maintaining the cleanliness and order of an office environment. Key duties include cleaning and disinfecting workspaces, common areas, and bathrooms; operating and maintaining cleaning equipment; and ensuring the proper disposal of waste. Also...
- ...Billing Clerk (Accounts Receivable Focus)Job Summary The Billing Clerk is responsible for preparing and issuing invoices, monitoring customer accounts, ensuring timely collection of payments, and maintaining... ...records. This role supports the organization's cash flow...
- ...Job Objective: The Utility Personnel is responsible for maintaining the cleanliness, orderliness, and proper upkeep of the company premises, including offices, warehouse... .... The position also provides general support to employees, guests, and management to help...
- ...Perform a variety of tasks to support the organization's operations in utility services. Assist in the maintenance and repair of utility equipment and infrastructure. Support routine cleaning and organization of work areas to ensure safety and efficiency. Help...
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