Sales Associate/ Customer Service - With or Without Experience

We are looking for an enthusiastic and customer-oriented Sales Representative (Customer Service Representative) to support customers, generate sales, and ensure a positive customer experience. This role focuses on understanding customer needs, offering suitable solutions, and maintaining strong customer relationships.

Key Duties and Responsibilities

• Assist customers through in-person, phone, email, or online interactions
• Understand customer needs and recommend appropriate products or services
• Drive sales by promoting products and achieving assigned sales goals
• Accurately handle transactions, including orders, payments, returns, and exchanges
• Address customer questions, concerns, and complaints professionally and efficiently
• Stay informed about product features, pricing, and current promotions
• Build long-term relationships to encourage repeat business and customer loyalty
• Record customer interactions and maintain accurate customer information
• Work closely with team members to support overall sales and service objectives
• Adhere to company policies, procedures, and ethical standards

Required Qualifications and Skills

• High school diploma or equivalent; higher education is a plus experience in sales or customer service preferred
• Strong verbal and written communication skills
• Ability to influence customer decisions and close sales
• Excellent problem-solving and conflict-resolution abilities
• Proficient in basic computer applications and customer management systems
• Capable of multitasking in a fast-paced environment
• Dependable, positive, and customer-focused