Customer Service Supervisor
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and resolve issues via phone, email, or chat.
- Provide accurate product and service information.
- Document customer interactions and generate reports.
- Work collaboratively with team members to enhance customer service quality.
- Follow up with customers to ensure satisfaction and address any further concerns.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or a related field.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficient in using customer service software and tools.
- Qualities and Traits: Strong problem-solving skills and a customer-focused attitude.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Supervisor in Pasig vacancy
- ...As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance. You will be responsible for providing prompt, courteous, and accurate information regarding products, services, orders, and general inquiries. The role requires...
- ...Description Handle customer inquiries and resolve issues via phone, email, or chat. Provide accurate product and service information. Document customer interactions and generate reports. Work collaboratively with team members to enhance customer service quality...
- ...Description Answer incoming calls and assist customers with inquiries and concerns Provide accurate information regarding products and services Manage and prioritize scheduling requests to optimize team efficiency Resolve customer issues promptly while ensuring...
- ...Role: Operations Supervisor, Service Delivery Location: Ortigas, Pasig Work setup & shift: Onsite | Day Shift Description Supervise day-to-day operations of the customer service team to ensure high-quality service delivery. Implement customer service policies...
- ...Description Oversee daily operations of the customer service team to ensure high-quality service delivery. Develop and implement customer service policies and procedures. Train and mentor staff to improve performance and customer satisfaction. Address and...
- ...providing personalized solutions. Develop strategies to enhance customer retention and loyalty, ensuring long-term relationships with... ...supervisory role. Skills and Competencies: Strong customer service skills, effective team player. Working Conditions: Office...
- ...in Pasig Kapitolyo Jobsite Willing to be trained Good customer service and interpersonal skills Excellent English verbal and written... ...to resolve such issue/s. Informs the Customer Service Supervisor or the Customer Service Manager or the concerned department...
- ...We are looking for enthusiastic and customer-oriented individuals to join our ramp hiring... ...information about the e-commerce platform and services Document and report customer... ...system Collaborate with team members and supervisors to meet KPIs Requirements: At...
- ...Customer Communication: Efficiently handle inbound requests and outbound outreach via phone, chat, email, and social media. Dispute... ...provide reliable support. Smart Escalations: Spot complex cases early and route them to supervisors or technical support when needed....
- ...Position: Customer Service Representative Location: Ortigas City Work Arrangement: Onsite 100% Shift: Night Shift Job Description... ...Escalate complex issues to the appropriate department or supervisor when necessary. Deliver excellent customer service and achieve...
- ...Healthcare Customer Support Representative (BPO) Location: Quezon City, Taguig (Work from... ...health plan members — delivering world-class service, resolving inquiries, and ensuring a... ...systems. Escalate complex issues to supervisors when necessary. Maintain HIPAA/privacy...
- ...Job Responsibilities - Answer customer inquiries through email, phone, or system. - Provide... ...and forward difficult cases to the supervisor. - Record customer concerns and actions... ...can work well with a team. - Customer service experience is Better - Fixed schedules...
- ...Key Responsibilities: Respond to customer inquiries through phone, email, or chat in... ...appointments and coordinating healthcare-related services. Verify and update patient or client... ...Perform other duties as assigned by the supervisor. Qualifications: Fresh graduates...
- ...Summary We are seeking a highly motivated and communicative Customer Service Representative (Voice)to join our international support team... ...complex issues or unresolved queries to team leaders/supervisors according to company protocols. Qualifications & Requirements...
- ...specializes in business consulting, systems integration, and IT services. Position: Junior Customer Associate Representative (Open for Fresh Graduates)... ...other tasks and duties assigned by the immediate supervisor. RECRUITMENT PROCESS: (ONLINE ONLY) look for Ms. Jai...
- ...Responsibilities Support customers and seek ways to improve inquiries or issues from customers... ...regarding financial products and services through a variety of channels such as phone... ...Regularly receive direction from supervisor and escalate questions and issues to more...
- ...Description Provide excellent customer service and support through various channels including phone, email, and chat. Resolve customer inquiries and complaints in a timely and efficient manner. Maintain detailed records of customer interactions and transactions...
- ...Description Handle incoming calls and provide exceptional customer service. Resolve customer inquiries and issues effectively and efficiently. Document all interactions and maintain accurate records. Work collaboratively with team members to enhance service...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues promptly and effectively. Maintain accurate records of customer interactions and feedback. Collaborate with team members...
- ...Assist customers with inquiries via phone, email, or chat. Provide solutions to customer issues and complaints in a timely manner.... ...and transactions. Collaborate with team members to enhance service delivery. Stay up-to-date with product knowledge and company...
- ...Respond promptly to customer inquiries via phone, email, or chat. Assist customers with product information, order status, and... ...Competencies: Proficient in call center operations, strong customer service skills, effective scheduling abilities, excellent problem-...
- ...Assist customers with inquiries via phone, email, or chat. Resolve issues and provide information about products and services. Maintain a positive and empathetic attitude towards customers. Log interactions and follow up on escalated issues. Collaborate with...
- ...supervision. Proven ability to handle confidential information with discretion. Preferred Skills Customer-focused mindset with a dedication to service excellence. Curious and resourceful in problem-solving and research . Acts with integrity, honesty...
- ...Description Provide exceptional customer service to enhance customer satisfaction. Assist customers via phone, email, and chat to resolve inquiries and issues. Maintain accurate records of customer interactions in the database. Collaborate with team members...
- ...Description Provide exceptional customer service by addressing customer inquiries and resolving issues promptly. Assist customers in navigating through products and services to enhance their experience. Maintain detailed records of customer interactions and transactions...
- ...Description Description Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner. Assist customers with product information and guide them through purchasing processes. Maintain accurate customer records and document...
- ...Description Assist customers with inquiries and provide excellent service to enhance customer satisfaction. Resolve customer complaints efficiently and effectively. Process orders, returns, and exchanges while ensuring accuracy. Maintain detailed records of...
- ...Respond to customer inquiries via phone, email, and chat. Provide accurate product information and support. Resolve customer complaints... ...information. Collaborate with team members to improve service processes. Assist in product returns and exchanges as needed...
- ...Description Provide exceptional customer service to clients through various channels including phone, email, and chat. Assist customers with inquiries, complaints, and requests in a professional and efficient manner. Resolve issues by identifying the root cause...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer issues promptly and effectively, ensuring high satisfaction levels. Document customer interactions and update records in the company database...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Supervisor. Be the first to apply!
