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Customer Service Representative

Full-time

Fasson Marketing

  • Greet customers and provide assistance with product inquiries and purchases.
  • Handle customer complaints, returns, and exchanges professionally.
  • Offer product recommendations based on customer needs.
  • Manage phone calls, emails, and online inquiries.
  • Process sales transactions and handle billing or warranty issues.
  • Maintain accurate records of customer interactions and transactions.
    • High school diploma or equivalent; additional training in customer service is a plus.
    • Strong communication and problem-solving skills.
    • Basic knowledge of computer products and technology.
    • Experience in customer service or retail preferred.
    • Proficiency in using POS systems and basic office software.
Vacancy posted 11 days ago
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