Customer Service Representative
Full-time
Perro Chiko Restaurant Corporation
CUSTOMER SUPPORT REPRESENTATIVE – WE ARE HIRING!
Qualifications:
- At least Senior High School or College Graduate
- With experience (Customer Service experience is an advantage)
- Excellent verbal and written communication skills
- Good problem-solving and multitasking skills
- Computer literate and familiar with MS Office, email, and chat platforms
- Strong customer service orientation
- Patient, professional, and detail-oriented
- Willing to work on shifting schedule (if required)
Duties and Responsibilities:
- Handle inbound and outbound customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Resolve customer concerns and complaints in a timely and professional manner
- Process orders, forms, and requests
- Document customer interactions and maintain records
- Coordinate with other departments to resolve issues
- Meet performance targets and service level standards
- Ensure high level of customer satisfaction at all times
Vacancy posted 16 hours ago
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